Golden Chick Complaint Sentiment: Negative

Our sentiment meter has identified a 100% increase in complaints about Golden Chick over the past 28 days compared to the average rate. This underscores potential challenges in customer experience. For informed decision-making, we strongly recommend reviewing the complaints before considering Golden Chick's offerings.

Sentiment data last updated on April 25, 2024

Golden Chick complaint process

Do you have a dispute or had a bad customer experience with Golden Chick? Submit your Golden Chick complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Golden Chick.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Golden Chick complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Golden Chick?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Golden Chick complaints chart

We have received 6 complaints about Golden Chick over the last 12 months. The graph below shows a monthly breakdown.

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Golden Chick complaint statistics

Curious about Golden Chick's track record in addressing complaints within the Fast Food / Delivery category? Dive into the all-time complaints data right here!

58
Total complaints
58
Open Complaints
0
Complaints pending
0
Complaints resolved
1.0
/10 58 ratings

How to contact the customer service of Golden Chick?

Below, you will find the contact information for the complaint department of Golden Chick. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
1-972-831-0911
Contact form:

You can contact the customer service of Golden Chick by calling 1-972-831-0911. If you want to reach out to Golden Chick through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

Golden Chick reviews: (58)

Authentic experiences shared by our community for your benefit.

Rude employee

Complaint from Jojo21 on 24 June 2022 about Golden Chick.

As I was getting my order the guy working at the was rude, and he snapped at me because I thought he said something to me. He rolled his eyes and said “I know I’m not talking to you” he... Read more

Comments: 0
Rating:

Rude and Terrible cx service

Complaint from Nuanced9781 on 24 June 2022 about Golden Chick.

I arrived at 10 pm at this location bc their website and Google maps page stated so. I arrive and the rep flatly states to order when I am ready and as I am about to he rudely stated... Read more

Comments: 0
Rating:

I was served totally unbaked rolls of 4

Complaint from SB1 on 11 June 2022 about Golden Chick.

I came with my friend to have lunch at Golden chicken. We ordered chicken salad and 4 rolls. After we finish eating, We ordered another 4 rolls for to go. Luckily, we opened to eat while at dining. We start eating the... Read more

Comments: 1
Rating:

Manager refused to replace my food

Complaint from Cjefferson72 on 29 May 2022 about Golden Chick.

They left half of my chicken out on my order. Then I brought the fish back because it was horrible. I asked for a chicken sandwich combo to replace the horrible fish dinner. Manager refused to give me my money... Read more

Comments: 0
Rating:

Un Sanitary

Complaint from mikeking@q.com on 21 May 2022 about Golden Chick.

Today I bought 2 Chicken SandwichesMeals. I ordered inside and waited. Older gentleman took my C C and ran it about 13:30 hrs Central time. He then took another payment C C from drive thru window. ... Read more

Comments: 0
Rating:

Rude service

Complaint from Cowboyfan58 on 02 April 2022 about Golden Chick.

Ordered 3 shrimp and catfish combos. Got back to work and opened boxes. Had catfish but no shrimp. Called store and they told me I would have to bring it all back. Took it all back and manager was rude... Read more

Comments: 0
Rating:

To- go food exposed.

Complaint from Phenix on 27 March 2022 about Golden Chick.

Sunday, March 27 at approximately 12: 29 PM, l ordered 2 family sized mashed potatoes and 1 family sized corn nuggets with a sweet tea. When l arrived home to inspect my order, the mashed potatoes lids where too small... Read more

Comments: 0
Rating:

Food not hot enough

Complaint from Ms Christmas on 24 March 2022 about Golden Chick.

I bought fish at 8.34 pm at first they told me it would be 7 minutes but it was 5 or less. Then when I got the meals home it was not hot like it usually is and I had... Read more

Comments: 0
Rating:

Rotten chicken

Complaint from Esra hortense on 22 March 2022 about Golden Chick.

I bought Goldi chicken in the pre packed packs, yesterday at Shoprite Eldorado Park. When I opened the chicken to cook it I realized that the chicken was blue and tear the packed open the smell that came out of... Read more

Comments: 0
Rating:

Refund

Complaint from Jgro on 09 March 2022 about Golden Chick.

I made an online order to a local restaurant. When I got to the store, the doors were locked even though it was business hours. I called and asked how I was supposed to pick up my order. She told... Read more

Comments: 0
Rating:

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