Golden Chick Complaint Sentiment: Negative

Our sentiment meter has identified a 100% increase in complaints about Golden Chick over the past 28 days compared to the average rate. This underscores potential challenges in customer experience. For informed decision-making, we strongly recommend reviewing the complaints before considering Golden Chick's offerings.

Sentiment data last updated on April 18, 2024

Golden Chick complaint process

Do you have a dispute or had a bad customer experience with Golden Chick? Submit your Golden Chick complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Golden Chick.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Golden Chick complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Golden Chick?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Golden Chick complaints chart

We have received 6 complaints about Golden Chick over the last 12 months. The graph below shows a monthly breakdown.

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Golden Chick complaint statistics

Curious about Golden Chick's track record in addressing complaints within the Fast Food / Delivery category? Dive into the all-time complaints data right here!

58
Total complaints
58
Open Complaints
0
Complaints pending
0
Complaints resolved
1.0
/10 58 ratings

How to contact the customer service of Golden Chick?

Below, you will find the contact information for the complaint department of Golden Chick. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
1-972-831-0911
Contact form:

You can contact the customer service of Golden Chick by calling 1-972-831-0911. If you want to reach out to Golden Chick through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

Golden Chick reviews: (58)

Authentic experiences shared by our community for your benefit.

Was cussed out by worker

Complaint from Lala11211 on 07 March 2022 about Golden Chick.

I was cussed out by the lady that was working drive thru she called me and my roommates bitches was told I could not get there names it was against corporate rules for me to have there names I was... Read more

Comments: 0
Rating:

Management rudeness of order mistake

Complaint from LillieK on 04 March 2022 about Golden Chick.

On 030322 I ordered through the drive through two catfish and shrimp combos with 2 extra pieces of FISH. One order had only 2 fish,2 tenders, 3 shrimp and the other order had 3 tenders, 3 shrimp and NO FISH.... Read more

Comments: 0
Rating:

This is a complaint about the rude service there

Complaint from Fixadue on 22 February 2022 about Golden Chick.

Approx 7pm 2-21-2022,  iI approach the drive through window. At first the woman at the window I'm not sure of her name because she didn't address it. while me and my husband were preparing our payment for a transaction on a food order.... Read more

Comments: 0
Rating:

Where's The Meat?

Complaint from Rayne63 on 05 February 2022 about Golden Chick.

I paid $30 for 16 tenders! Over half of the tenders were nothing but breading, hard to chew, and all were lacking in flavor! I had looked so forward to having a Golden Chick here in Amarillo, TX. I was... Read more

Comments: 0
Rating:

Theft

Complaint from gwilcher2@gmail.com on 08 December 2021 about Golden Chick.

I signed a receipt for 48.87. My credit card account for was charged 58.64. DT 406. 40099. I handed my card to the Hispanic girl. She handed it the card to the African American lady. Read more

Comments: 0
Rating:

Unpleasant dining experience

Complaint from Better chicken on 20 August 2021 about Golden Chick.

We are at the restaurant in Brownwood,Texas on August 12, 2021. My wife ordered the piece even roasted chicken and was given a thigh instead of a breast. They brought her a fried breast because they were out of oven... Read more

Comments: 0
Rating:

Chicken taste order not satisfactory

Complaint from rrwalker102562@yahoo.com on 15 August 2021 about Golden Chick.

I ordered the 8 piece mixed fried chicken got 2 wings, 2 legs 4 thighs. A standard 8 piece meal is supposed to be 2 breasts, 2 wings, 2 thighs 2 legs. I was very angry ... Read more

Comments: 0
Rating:

Drive Thru Wait Time

Complaint from Lawrence O on 20 July 2021 about Golden Chick.

I sat 15 minutes without moving. No cars going through. Appears no one was taking drive through orders. Read more

Comments: 0
Rating:

Wasted $40 on horrible food!!!!

Complaint from Jnewjayknowj on 08 July 2021 about Golden Chick.

The worst chicken tenders I’ve ever had. Not only lacking in any flavor what so ever but the breading just fell off of all the chicken and what is left on there is mushy soft undercooked fry batter. Trying to... Read more

Comments: 0
Rating:

Customer service

Complaint from We hungry on 30 June 2021 about Golden Chick.

I drove 40 minutes spend $50 to get home to see my family and nobody was included in my order then when I called her to inform her that they didn’t put the bread she said that they were out... Read more

Comments: 0
Rating:

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