While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Ethiopian Airlines over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on May 5, 2024
Do you have a dispute or had a bad customer experience with Ethiopian Airlines? Submit your Ethiopian Airlines complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Ethiopian Airlines.
By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.
Finally, we can turn your complaint into a professional Ethiopian Airlines complaint letter — and send it to their corporate office on your behalf.
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
We have received 8 complaints about Ethiopian Airlines over the last 12 months. The graph below shows a monthly breakdown.
Curious about Ethiopian Airlines's track record in addressing complaints within the Airlines category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of Ethiopian Airlines. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of Ethiopian Airlines by calling 1-800-445-2733. If you want to reach out to Ethiopian Airlines through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from jgoupeyou on 17 December 2021 about Ethiopian Airlines.
For my transit at Addis Ababa, Ethiopian Airlines booked me a night at TOP TEN HOTEL; this was for the night from 12th to 13th December 2021. Once in my room at TOP TEN HOTEL, s staff came to my... Read more
Complaint from Stainedforlife on 06 October 2021 about Ethiopian Airlines.
I am travelling from Zanzibar back to Cape Town via Addis Ababa requiring an overnight stop at a hotel organised by Ethiopian Airlines. On the way to Zanzibar we stayed at the Capital Hotel which was an adequate standard and... Read more
Complaint from imranpsw@gmail.com on 21 September 2021 about Ethiopian Airlines.
We bought a flight ticket from Ethiopia to Canada for my sister who was travelling to Canada from India in June 2021. However, since the Ethiopian government suspended e-visas from India and visa on arrival provision, she could not travel,... Read more
Complaint from Tabughang on 24 June 2021 about Ethiopian Airlines.
My ticket code is HICTJU and am travelling from helsinki to douala cameroon. my name is tabughang franklin chi. The flights via scandinavian airlines was canceled with no reason and i was not told. This was on the 24 06... Read more
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