EasyJet Complaint Sentiment: Neutral

Our sentiment meter has detected that EasyJet complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with EasyJet, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on May 5, 2024

EasyJet complaint process

Do you have a dispute or had a bad customer experience with EasyJet? Submit your EasyJet complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of EasyJet.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional EasyJet complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about EasyJet?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

EasyJet complaints chart

We have received 3 complaints about EasyJet over the last 12 months. The graph below shows a monthly breakdown.

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EasyJet complaint statistics

Curious about EasyJet's track record in addressing complaints within the Airlines category? Dive into the all-time complaints data right here!

26
Total complaints
26
Open Complaints
0
Complaints pending
0
Complaints resolved
1.0
/10 26 ratings

EasyJet reviews: (26)

Authentic experiences shared by our community for your benefit.

Flight Cancellation

Complaint from EuroTravels on 17 May 2022 about EasyJet.

My flight from Krakow to Geneva was canceled last minute. Easyjet claimed it was canceled due to weather however, all other flights took off from Krakow and also no weather problems at Geneva. It was the last flight of the... Read more

Comments: 0
Rating:

CANCELLATION DUE TO ILLNESS

Complaint from YPA on 12 May 2022 about EasyJet.

My mum and dad (who are 82 and 87) booked an easyjet package holiday departing 240522. However on 29th April my mum was rushed into hospital due to breathing difficulties - she was found to have a blood clot... Read more

Comments: 0
Rating:

Priority boarding

Complaint from RWA on 08 May 2022 about EasyJet.

Whilst the process was fairly slick the management of those who had paid additional fees for priority boarding was lacking. We were placed on a bus with others which was fine as I understand the logistics element. However, our bus, first... Read more

Comments: 0
Rating:

LOST LUGGAGE

Complaint from Gary harkin on 11 April 2022 about EasyJet.

I am furious over easy jet. I went on holiday the 27032022 to Tenerife south my wife's luggage came out last on the carousel were my case never I have contacted every single day for an update on my case... Read more

Comments: 0
Rating:

Lack of Human Decency

Complaint from Suzanne Picken on 13 March 2022 about EasyJet.

We were booked to fly home from Gran Canaria on Flight EZY1910 on Saturday 12321. The flight was delayed about an hour but we were at the departure gate with time in hand However we did not realize... Read more

Comments: 0
Rating:

Easyjet cancelled my booking

Complaint from Lesdyxic on 23 February 2022 about EasyJet.

I had multiple flights booked - Easyjet cancelled I requested refunds Was sent vouchers that I was unable to use - restrictions and lack of flights meant that the vouchers were unusable for me I contact Easyjet but got no response Read more

Comments: 0
Rating:

flight cancellation

Complaint from jochenstutzner@web.de on 16 January 2022 about EasyJet.

Good day 16th January 2022 I bought a return ricket Zurich Luton and back Luton Zürich booking reference 8314623660 as per attached copy from Opodo. I am Opodo customer. Easy Jet cancelled the flight Luton-Zürich 9th December 2021. I made contact... Read more

Comments: 0
Rating:

Lost luggage

Complaint from Garrykerr on 11 September 2021 about EasyJet.

Lost my suitcase even though it had a baggage ticket on it. I’m without any type of clothing apart from the clothes on my back. I spent a small fortune on all clothing in missing suitcase. Didn’t get much help... Read more

Comments: 0
Rating:

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