EasyJet Complaint Sentiment: Neutral

Our sentiment meter has detected that EasyJet complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with EasyJet, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on March 19, 2024

EasyJet complaint process

Do you have a dispute or had a bad customer experience with EasyJet? Submit your EasyJet complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of EasyJet.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional EasyJet complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about EasyJet?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

EasyJet complaints chart

We have received 4 complaints about EasyJet over the last 12 months. The graph below shows a monthly breakdown.

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EasyJet complaint statistics

Curious about EasyJet's track record in addressing complaints within the Airlines category? Dive into the all-time complaints data right here!

26
Total complaints
26
Open Complaints
0
Complaints pending
0
Complaints resolved
1.0
/10 26 ratings

EasyJet reviews: (26)

Authentic experiences shared by our community for your benefit.

Charged wrongly for luggage

Complaint from Unhappy89 on 20 December 2023 about EasyJet.

Charged 58 euros for an extra suitcase at the gate despite the suitcase fitting within the box meaning it is allowed in the allowance. Staff member hostile and rude. Flight EZY 8020 Read more

Comments: 0
Rating:

Cancelling of Boarding padd

Complaint from Tariq12 on 23 September 2023 about EasyJet.

The easyJet official who issuing boarding pass argued with me after that he used abusive language and he quit aggressive and then he ripped my boarding pass and told me that I cannot fly with easyJet. While my sick wife... Read more

Comments: 0
Rating:

Easyjet

Complaint from ZR on 09 April 2023 about EasyJet.

I have booked a hotel through Easyjet that was closed throughout the Easter holiday and was moved to a different hotel. I did not object to the new hotel as it still said a quiet room with side sea view.... Read more

Comments: 0
Rating:

Voucher Refund

Complaint from kevan ashmead on 11 September 2022 about EasyJet.

Still have not received voucher for cancelled flight booking reference K2WHNFT Flights from Bristol to Prague and return. On the 12th June 2022 16th June 2022 Read more

Comments: 0
Rating:

serious illness

Complaint from nicolapotter on 03 August 2022 about EasyJet.

My mother has knee surgery coming up which means she is unable to fly at the dates we have booked. I have requested a voucher but informed this is not an option and i need to change the dates to the... Read more

Comments: 0
Rating:

Lost luggage

Complaint from AWarby on 15 July 2022 about EasyJet.

My daughter Abigail Davies has failed to receive her suitcase since we arrived at LGW from Rhodes on 8th July on flight EZY 8788. Two cases among our luggage were lost. Bar codes are: 0000 XH593354 and 0000 XH... Read more

Comments: 0
Rating:

Charged double for luggage

Complaint from Booking under Richard Fairall on 24 June 2022 about EasyJet.

We went to Innsbruck for a skiing trip and were part of a party of 4. We paid for hold luggage, but at Gatwick, the computer stated that my wife needed a visa and would not take my luggage. She... Read more

Comments: 0
Rating:

air travel and property loss

Complaint from tommywright513@gmail.com on 22 May 2022 about EasyJet.

My partner and I arrived for our holiday from Belfast International to Alicante through Sunshine holidays using Easyjet as our Airway . Our reference was K3H6P1H . When we arrived early for our flight we were immediately met by a... Read more

Comments: 0
Rating:

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