Filed 10 Aug 2021 by Alannah
My flights were cancelled in 2020. I rebooked later and these were cancelled again by EasyJet. In March 2021 I rebooked. My flights were cancelled 6 times by EasyJet. Eventually I flew with another airline.
The amount I have outlaid over all these re-bookings is around £300.
I spoke at some length to Zineso on 20-05-2021. She said the refund would go through within the next 7-10 days.
As I have received no refund, I spoke today, 10-08-21 to Mick. After some investigation he told me the finance team had rejected my refund application, and the case is closed.
THIS IS COMPLETELY UNACCEPTABLE.
Here are the Booking Reference numbers for some of the flights:-
March 2021 – K226X1H
– K 226 ZGH
2020 – K14RT4R
K1MFBVD
CX14HCMX
CX11WJGJ
I have spent HOURS on the telephone trying to resolve this matter over many months.
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