My complaint:
Charged 58 euros for an extra suitcase at the gate despite the suitcase fitting within the box meaning it is allowed in the allowance. Staff member hostile and rude.
Flight EZY 8020
Suggested solution:
Refund me the 58 Euros.
Complaint from Unhappy89 reported on 20 December 2023 about EasyJet
Charged 58 euros for an extra suitcase at the gate despite the suitcase fitting within the box meaning it is allowed in the allowance. Staff member hostile and rude.
Flight EZY 8020
Refund me the 58 Euros.