EasyJet complaint: Charged wrongly for luggage

Name: Charged wrongly for luggage
Item: EasyJet
Rating: 1
Author: Dominic

Open 20 Dec 2023 95 views Airlines

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Filed 20 Dec 2023 by Dominic

Charged 58 euros for an extra suitcase at the gate despite the suitcase fitting within the box meaning it is allowed in the allowance. Staff member hostile and rude.

Flight EZY 8020

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Case details

Status: Open
Company: EasyJet
Filed: 20 Dec 2023
Rating: 1/5
Desired resolution: Refund me the 58 Euros.
Problem: Charged gate fee for compliant suitcase
About: cabin suitcase
At stake: €58

Progress

Filed
Company notified
Company replied
Resolved

20 Dec 2023 Complaint filed and published
20 Dec 2023 Message from Bizzy: we notified EasyJet about this complaint.

See all 26 EasyJet complaints

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