EasyJet complaint: Lack of Human Decency

We were booked to fly home from Gran Canaria on Flight EZY1910 on Saturday 12321. The flight was delayed about an hour but we were at the departure gate with time in hand However we did not realize we had to do a passenger locater form to return to the UK as all restrictions here have been dropped. We are in our 60’s but mobile phone technology savvy. We went to Tenerife last October so had to use this only 6 months ago with no issues. My husband had no problem completing his but I could not log on I kept getting error message which we showed the staff. I have just changed contact on my mobile which changed over on the 12th so this might have been the problem. This was the last flight out that night My husband had completed his. I live with him If I had to be located I could have easily. I was very upset and crying as my daughter in law was due back at work after 9 months maternity leave and I was supposed to be looking after my grandson. Despite my obvious distress as I was crying, neither the male check in person or the female representative showed any human care or decency. She even waved, smiled and said bye. My son said she may have had a bad day and took it out on you however I don’t think I will be flying with EasyJet for the foreseeable future. After spending the night at the airport we rebooked with Jet2 and checked with them everything was OK They were much more reasonable.