EasyJet Complaint Sentiment: Neutral

Our sentiment meter has detected that EasyJet complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with EasyJet, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on May 5, 2024

EasyJet complaint process

Do you have a dispute or had a bad customer experience with EasyJet? Submit your EasyJet complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of EasyJet.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional EasyJet complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about EasyJet?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

EasyJet complaints chart

We have received 3 complaints about EasyJet over the last 12 months. The graph below shows a monthly breakdown.

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EasyJet complaint statistics

Curious about EasyJet's track record in addressing complaints within the Airlines category? Dive into the all-time complaints data right here!

26
Total complaints
26
Open Complaints
0
Complaints pending
0
Complaints resolved
1.0
/10 26 ratings

EasyJet reviews: (26)

Authentic experiences shared by our community for your benefit.

REFUNDS

Complaint from Alannah on 10 August 2021 about EasyJet.

My flights were cancelled in 2020. I rebooked later and these were cancelled again by EasyJet. In March 2021 I rebooked. My flights were cancelled 6 times by EasyJet. Eventually I flew with another airline. The amount I have outlaid over... Read more

Comments: 0
Rating:

Delayed Luggage

Complaint from JLadyman on 25 September 2020 about EasyJet.

We checked our luggage in for our 12,35 a.m. flight (EZY8604) on the 18th September. This flight was initially delayed (they said they would give us new at 13:30 p.m.) and was then cancelled (we only found this out by... Read more

Comments: 0
Rating:

No refund made

Complaint from kosal on 27 July 2020 about EasyJet.

Refund requested for a cancelled flight on March 30th, 2020. Hence refund was ed, it has never been made. Read more

Comments: 0
Rating:

Cancelled flight

Complaint from Traceyk01 on 04 April 2020 about EasyJet.

I booked 11 day break to Morocco after 4 days easyJet messaged me to say your flight home is cancelled and you can book on the last flight tomorrow just manage your booking on line ( day 5 of... Read more

Comments: 0
Rating:

Flight cancelled, impossible to get refund

Complaint from Natali.Katkovsky on 04 April 2020 about EasyJet.

Easyjet allegedly providing option for a refund be referring to customer support. No option to apply online, and when trying to contact costumer support the call is being hanged allegedly due to many calls, and there is no option to... Read more

Comments: 0
Rating:

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