My flights were cancelled in 2020. I rebooked later and these were cancelled again by EasyJet. In March 2021 I rebooked. My flights were cancelled 6 times by EasyJet. Eventually I flew with another airline. The amount I have outlaid over... Read more
EasyJet complaints
EasyJet Complaint Sentiment: Neutral
Our sentiment meter has detected that EasyJet complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with EasyJet, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.
Sentiment data last updated on May 5, 2024
EasyJet complaint process
Do you have a dispute or had a bad customer experience with EasyJet? Submit your EasyJet complaint through our platform to support its escalation, prompting their customer service to resolve it.
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EasyJet complaints chart
We have received 3 complaints about EasyJet over the last 12 months. The graph below shows a monthly breakdown.
EasyJet complaint statistics
Curious about EasyJet's track record in addressing complaints within the Airlines category? Dive into the all-time complaints data right here!
EasyJet reviews: (26)
Authentic experiences shared by our community for your benefit.
Delayed Luggage
Complaint from JLadyman on 25 September 2020 about EasyJet.
We checked our luggage in for our 12,35 a.m. flight (EZY8604) on the 18th September. This flight was initially delayed (they said they would give us new at 13:30 p.m.) and was then cancelled (we only found this out by... Read more
No refund made
Complaint from kosal on 27 July 2020 about EasyJet.
Refund requested for a cancelled flight on March 30th, 2020. Hence refund was ed, it has never been made. Read more
Cancelled flight
Complaint from Traceyk01 on 04 April 2020 about EasyJet.
I booked 11 day break to Morocco after 4 days easyJet messaged me to say your flight home is cancelled and you can book on the last flight tomorrow just manage your booking on line ( day 5 of... Read more
Flight cancelled, impossible to get refund
Complaint from Natali.Katkovsky on 04 April 2020 about EasyJet.
Easyjet allegedly providing option for a refund be referring to customer support. No option to apply online, and when trying to contact costumer support the call is being hanged allegedly due to many calls, and there is no option to... Read more
Flight cancelled within 14days but no apropriated solution
Complaint from Hhw0208 on 14 January 2019 about EasyJet.
Easyjet cancelled flight EZY2796 from FAO to MXP on 11012019, and gave a solution to take next day flight from LIS to MXP, whthout solution of trip from FAO to LIS and no accommodations. I need to pay TAP 268.91€... Read more
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