While DPD Ireland efficiently handles numerous deliveries every day, complaint data from our community has flagged several recurring issues with their service. Common complaints include parcels being damaged or lost, non-delivery despite being marked as delivered, and unresponsive or deceitful customer service. Customers also report drivers falsifying signatures, leaving parcels at the wrong address, and not following delivery instructions or schedules.
To avoid these issues, we strongly advise customers to provide clear, detailed delivery instructions and monitor their package’s tracking information closely. If problems arise, contact customer service right away, document all interactions, and gather proof such as photos and videos to support your case. Additionally, consider purchasing insurance for valuable items to protect against damage or loss.
Do you have a dispute or had a bad customer experience with DPD Ireland? Report it through our hassle-free complaint form to warn others and maximize the chance of resolving it.
We will make sure that your complaint receives the attention it deserves by reaching out through: social media, emails, paper complaint letters, contact forms and other tools at our disposal. We also have an active community with people who might be able to give you some helpful advice.
Just looking for information? Search through all complaints we have received related to DPD Ireland.
Our sentiment meter has detected that DPD Ireland complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with DPD Ireland, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.
Sentiment data last updated on October 31, 2025
We have received 0 complaints about DPD Ireland over the last 12 months. The graph below shows a monthly breakdown.
Curious about DPD Ireland's track record in addressing complaints within the Parcel Couriers category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of DPD Ireland. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of DPD Ireland by calling +353-90-642-0500. If you want to reach out to DPD Ireland through their own website, you can use their contact form.
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Helpful experiences shared by verified DPD Ireland customers. Search, discuss and connect with other people in our community.
Complaint from Sky72 on 22 January 2024 about DPD Ireland.
1 mishandling in september 2023 - loss coplaint-after over 3 weeks of me contacting them all the time parcel was recovered but damaged and opened 1 loss of parcel in late december 2023- never recovered- delivery to unknown address 1 loss of... Read more
Complaint from CHOR on 07 December 2023 about DPD Ireland.
The DPD driver throws the parcel outside my property on the side of the public road leading to packages being damaged or lost. When i receive a delivery notification i contact the depot and provide additional information phone number etc... Read more
Complaint from WFH on 05 July 2023 about DPD Ireland.
I was waiting for the parcel to arrive and checked the tracking. There, I found that they had apparently tried to deliver the parcel 3 times unsuccessfully and it said the courier left a note because I was not there.... Read more
Complaint from Colinosborne on 21 June 2023 about DPD Ireland.
Dpd driver called Mike, falsified a signature to day that a parcel had been delivered and then left parcel at wrong address. I contacted Depot 80 which is where Mike operates from (in Portadown) and Customer Services person Kevin advised me... Read more
Complaint from JBMain on 14 June 2023 about DPD Ireland.
Left my dinner jacket at previous hotel who kindly packaged it ready for shipping. They recommended DPD or UPS; unfortunately, I went with DPD. On Sunday, on the DPD website, I scheduled a Monday pickup for a... Read more
Complaint from Annabrj on 07 June 2023 about DPD Ireland.
I ordered yoghurt online and it was crucial to me Dpd will deliver it when I am at home. To my surprise I received text message that delivery will happen in 20 minutes and I was obviously not home. When... Read more
Complaint from TessaB on 02 March 2023 about DPD Ireland.
It has been over a month and DPD has been unable to deliver a parcel to Italy. The call center and live chat agents are unhelpful as they tell you to contact the local agent, but cannot provide contact details... Read more
Complaint from Chayho on 04 January 2023 about DPD Ireland.
29112022 : I sent a Parcel via DPD to myself living in Dublin Ireland from Hyderabad-India DPD Tracking Number for Ireland: 02655043537227 9122022: As per Parcel tracking in dpd.ie the Parcel was reported as damaged by DPD Dublin and they intiated a return... Read more
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