DAZN Complaint Sentiment: Negative

Our sentiment meter has identified a 100% increase in complaints about DAZN over the past 28 days compared to the average rate. This underscores potential challenges in customer experience. For informed decision-making, we strongly recommend reviewing the complaints before considering DAZN's offerings.

Sentiment data last updated on April 28, 2024

DAZN complaint process

Do you have a dispute or had a bad customer experience with DAZN? Submit your DAZN complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of DAZN.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional DAZN complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about DAZN?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

DAZN complaints chart

We have received 25 complaints about DAZN over the last 12 months. The graph below shows a monthly breakdown.

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DAZN complaint statistics

Curious about DAZN's track record in addressing complaints within the Broadcasting Network category? Dive into the all-time complaints data right here!

30
Total complaints
30
Open Complaints
0
Complaints pending
0
Complaints resolved
1.0
/10 30 ratings

DAZN reviews: (30)

Authentic experiences shared by our community for your benefit.

Downloads

Complaint from Hwmcneill on 08 November 2023 about DAZN.

Dazn wtf are you doing this is the worst app I've installed in my life I don't understand how I am paying for a service that is supposed too allow me too watch the NFL abroad and you can't watch... Read more

Comments: 0
Rating:

Forced ads when switching between football games.

Complaint from J_F on 08 October 2023 about DAZN.

I used to be able to switch between NFL games without having to sit through ads. Now when I switch, I am forced to sit through an ad in order to view the stream. I have missed plays because of... Read more

Comments: 1
Rating:

Cancelled subscription and still being charged

Complaint from Fayez1beauty on 07 October 2023 about DAZN.

I canceled my membership in May and I’m still being charged out of my bank account. I have not authorized additional payments to come out of my bank account. I will be contacting my attorney and FTC as this is... Read more

Comments: 0
Rating:

Bad product, zero support

Complaint from Kilarmey10 on 26 September 2023 about DAZN.

Low picture quality. Unable to watch delayed streams at all. Zero support. Lack of care or empathy. Terrible company. Feels like a scam. Read more

Comments: 0
Rating:

Condensed game

Complaint from Elijah wise on 11 September 2023 about DAZN.

Stop cutting plays out of the condensed game, we don't care about having it AT 40min exactly. The former gamepass didn't have this issue. Thanks you. Read more

Comments: 0
Rating:

Couple users

Complaint from Paco1967 on 11 September 2023 about DAZN.

I can’t watch 2 diferente users eve cancel all the users in the web side. DAZN had been a problem since it change from Game Pass NFL. Read more

Comments: 0
Rating:

Unauthorized charge from DAZN

Complaint from Andrada on 02 September 2023 about DAZN.

I had a subscription with NFL in 2022 and I was not aware DAZN took over in 2023. The subscription to NFL was to watch football matches outside the US. Dazn charged my checking account $217 for the subscription on... Read more

Comments: 0
Rating:

Set up site to target NFL customers.

Complaint from DAZNSucks on 28 August 2023 about DAZN.

Set up site to waive rights and commit to 1 year with no options to cancel. Unethical and dishonest company: Mit Abschluss der Bestellung hast du den auf der Übersichtsseite verlinkten Nutzungsbedingungen zugestimmt, und zugestimmt, dass wir mit der Vertragserfüllung... Read more

Comments: 0
Rating:

Streaming issue

Complaint from Higbri on 17 August 2023 about DAZN.

I have just started using DAZN to watch NFL Game Pass and am having real issues with streaming/buffering that I never ever had with Game Pass before and do not have with any other downloads (e.g. HD movies), catch-up or... Read more

Comments: 0
Rating:

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