DAZN Complaint Sentiment: Neutral

Our sentiment meter has detected that DAZN complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with DAZN, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on March 28, 2024

DAZN complaint process

Do you have a dispute or had a bad customer experience with DAZN? Submit your DAZN complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of DAZN.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional DAZN complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about DAZN?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

DAZN complaints chart

We have received 25 complaints about DAZN over the last 12 months. The graph below shows a monthly breakdown.

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DAZN complaint statistics

Curious about DAZN's track record in addressing complaints within the Broadcasting Network category? Dive into the all-time complaints data right here!

28
Total complaints
28
Open Complaints
0
Complaints pending
0
Complaints resolved
1.0
/10 28 ratings

DAZN reviews: (28)

Authentic experiences shared by our community for your benefit.

Tried to cancel my subscription they won’t let me

Complaint from Callum chadwick on 07 March 2024 about DAZN.

I initially contacted DAZN to cancel my subscription, believing it to be a month-to-month service. Despite my efforts, including directly communicating my desire to cancel to your agent, I was informed that I was enrolled in a Monthly Saver installment... Read more

Comments: 0
Rating:

Locked into 12 month contract without knowing

Complaint from 50Cal on 14 February 2024 about DAZN.

I've been locked into a 12 month contract without knowing, this is an issue that many other people have too and they will not budge on allowing me to cancel my contract. It was not clear that I was signing... Read more

Comments: 0
Rating:

Charged twice not refunded

Complaint from DT16 on 22 January 2024 about DAZN.

Hello, I have been charged twice for one dazn subscription (18/1/24) I spoke to 2 different advisors online who have not been able to solve the problem. I signed up for this £19.99 plan with the email davide16881@gmail.com. (previous and only other email I... Read more

Comments: 0
Rating:

Subscription scam

Complaint from Anna444 on 23 December 2023 about DAZN.

I’ve signed up for ppv day of reckoning today 23/12/2023 £19.99. And I have ended up with a yearly subscription to Dazn which I cancelled straight away as I was unaware I had signed up , I thought I was... Read more

Comments: 1
Rating:

Unable to access via sky

Complaint from Rich1988 on 23 December 2023 about DAZN.

Unable to access PV boxing via sky, £25 taken via card payment. Tried using the chat to sort, they don’t have a email complaints process. I was directed to a 13p per minute phone line. Read more

Comments: 0
Rating:

Monthly subscription I did not sign up for

Complaint from Ggasr on 11 December 2023 about DAZN.

I signed up to a 1 off event on DAZN back in October (KSI vs Tommy Fury) . It has now come to my attention that they believe I have signed up for a 12 month plan costing me £10... Read more

Comments: 0
Rating:

NFL Game Pass failings

Complaint from jeffthe49ersfan on 06 December 2023 about DAZN.

The inability to bring Game Pass with me when I travel is particularly annoying, you are trying to reach a largely expat crowd who is likely to be travelling a lot, limiting us to one country to watch NFL is... Read more

Comments: 0
Rating:

DAZN is terrible in content

Complaint from Mr Torres on 27 November 2023 about DAZN.

I try to cancel and they just told me they can’t because some stupid year contract Read more

Comments: 0
Rating:

Downloads

Complaint from Hwmcneill on 08 November 2023 about DAZN.

Dazn wtf are you doing this is the worst app I've installed in my life I don't understand how I am paying for a service that is supposed too allow me too watch the NFL abroad and you can't watch... Read more

Comments: 0
Rating:

Forced ads when switching between football games.

Complaint from J_F on 08 October 2023 about DAZN.

I used to be able to switch between NFL games without having to sit through ads. Now when I switch, I am forced to sit through an ad in order to view the stream. I have missed plays because of... Read more

Comments: 1
Rating:

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