DAZN Complaint Sentiment: Positive

While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about DAZN over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.

Sentiment data last updated on May 13, 2024

DAZN complaint process

Do you have a dispute or had a bad customer experience with DAZN? Submit your DAZN complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of DAZN.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional DAZN complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about DAZN?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

DAZN complaints chart

We have received 25 complaints about DAZN over the last 12 months. The graph below shows a monthly breakdown.

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DAZN complaint statistics

Curious about DAZN's track record in addressing complaints within the Broadcasting Network category? Dive into the all-time complaints data right here!

30
Total complaints
30
Open Complaints
0
Complaints pending
0
Complaints resolved
1.0
/10 30 ratings

DAZN reviews: (30)

Authentic experiences shared by our community for your benefit.

Subscription

Complaint from Liv95 on 09 April 2024 about DAZN.

I requested on the 19th March 2024 that a subscription to be cancelled. Dazn replied on the 24-3-24 asking for reasons behind my cancellation. I have responded on the same day stating I only wanted this subscription to watch the... Read more

Comments: 0
Rating:

Wrongly charged/Service not delivered

Complaint from Kevin day on 08 April 2024 about DAZN.

I was a monthly subscriber to DAZN and saw Eddie Hearn who is the public face of DAZN regularly assuring monthly subscribers that they could watch the Anthony Joshua fight on Friday 8th March free as part of their subscription. My... Read more

Comments: 0
Rating:

Tried to cancel my subscription they won’t let me

Complaint from Callum chadwick on 07 March 2024 about DAZN.

I initially contacted DAZN to cancel my subscription, believing it to be a month-to-month service. Despite my efforts, including directly communicating my desire to cancel to your agent, I was informed that I was enrolled in a Monthly Saver installment... Read more

Comments: 0
Rating:

Locked into 12 month contract without knowing

Complaint from 50Cal on 14 February 2024 about DAZN.

I've been locked into a 12 month contract without knowing, this is an issue that many other people have too and they will not budge on allowing me to cancel my contract. It was not clear that I was signing... Read more

Comments: 0
Rating:

Charged twice not refunded

Complaint from DT16 on 22 January 2024 about DAZN.

Hello, I have been charged twice for one dazn subscription (18/1/24) I spoke to 2 different advisors online who have not been able to solve the problem. I signed up for this £19.99 plan with the email davide16881@gmail.com. (previous and only other email I... Read more

Comments: 0
Rating:

Subscription scam

Complaint from Anna444 on 23 December 2023 about DAZN.

I’ve signed up for ppv day of reckoning today 23/12/2023 £19.99. And I have ended up with a yearly subscription to Dazn which I cancelled straight away as I was unaware I had signed up , I thought I was... Read more

Comments: 1
Rating:

Unable to access via sky

Complaint from Rich1988 on 23 December 2023 about DAZN.

Unable to access PV boxing via sky, £25 taken via card payment. Tried using the chat to sort, they don’t have a email complaints process. I was directed to a 13p per minute phone line. Read more

Comments: 0
Rating:

Monthly subscription I did not sign up for

Complaint from Ggasr on 11 December 2023 about DAZN.

I signed up to a 1 off event on DAZN back in October (KSI vs Tommy Fury) . It has now come to my attention that they believe I have signed up for a 12 month plan costing me £10... Read more

Comments: 0
Rating:

NFL Game Pass failings

Complaint from jeffthe49ersfan on 06 December 2023 about DAZN.

The inability to bring Game Pass with me when I travel is particularly annoying, you are trying to reach a largely expat crowd who is likely to be travelling a lot, limiting us to one country to watch NFL is... Read more

Comments: 0
Rating:

DAZN is terrible in content

Complaint from Mr Torres on 27 November 2023 about DAZN.

I try to cancel and they just told me they can’t because some stupid year contract Read more

Comments: 0
Rating:

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