Want pay out
Complaint from Jack1998 on 25 August 2023 about Chumba Casino.
They said I had 2 account. And kicked me out because I wanted to cash out. Read more
Chumba Casino complaints
Chumba Casino Complaint Sentiment: Positive
While some customers may still be encountering a bad experience, our sentiment meter has detected a -33% decline in complaints about Chumba Casino over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on April 26, 2024
Chumba Casino complaint process
Do you have a dispute or had a bad customer experience with Chumba Casino? Submit your Chumba Casino complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Chumba Casino.
By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.
Finally, we can turn your complaint into a professional Chumba Casino complaint letter — and send it to their corporate office on your behalf.
How to file a complaint about Chumba Casino?
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
Chumba Casino complaints chart
We have received 68 complaints about Chumba Casino over the last 12 months. The graph below shows a monthly breakdown.
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Chumba Casino complaint statistics
Curious about Chumba Casino's track record in addressing complaints within the Gambling category? Dive into the all-time complaints data right here!
126
Total complaints
125
Open Complaints
0
Complaints pending
1
Complaints resolved
1.1
126 ratings
How to contact the customer service of Chumba Casino?
Below, you will find the contact information for the complaint department of Chumba Casino. To amplify the impact of your complaint, please use our complaint form.
Complaint line phone number:
+35699088901
Webcare email:
support@chumbacasino.com
Contact form:
You can contact the customer service of Chumba Casino by calling +35699088901. For Chumba Casino support through email, send your inquiry to support@chumbacasino.com. If you want to reach out to Chumba Casino through their own website, you can use their contact form.
Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.
Chumba Casino reviews: (126)
Authentic experiences shared by our community for your benefit.
Bingo
Complaint from Alexistezzo on 25 August 2023 about Chumba Casino.
I purchased bingo tickets This is the 3rd time Takes money buy can't play Read more
Fraud
Complaint from ScumbagHunter on 24 August 2023 about Chumba Casino.
SCUMBAGS stole my things and used MY PAYPAL CARD AND MY MONEY to buy your stupid coins. Fraud needs to contact me immediately at shamilton957@gmail.com I filed a police report and need the information on these thieves to prosecute Read more
Deactivated account due to unauthorized charges
Complaint from Luckyman3010 on 19 August 2023 about Chumba Casino.
I played chumba casino and loved it. Then someone got into my account and made unauthorized transactions and canceled my withdraw from my winnings. I changed my password. I contacted chumba casino and they said I violated their policy cause... Read more
Ste my money
Complaint from Ilovehunter6127@aol.com on 17 August 2023 about Chumba Casino.
My bank suspected fraud so they reversed charges from chumba they said I broke rules blocked my account after they still let me deposit over 200 dollars took my money and blocked me now thru won't help me Read more
Redemption
Complaint from Micki Sheanette Simmons on 02 August 2023 about Chumba Casino.
I tried for over a month to cash out and I did everything I was asked to do several times only for them to tell me my bank wasn't valid. This should be illegal for them to false advise. Read more
I won 1500 twice and I have been playing for two to three years now I pay with the same card
Complaint from 41tyronebrown12345@gmail.com on 01 August 2023 about Chumba Casino.
I won so many times and for me not to get paid out for it I hit for10,000 and sent them my info.till this day my account is still being verified but they still taking money off my card... Read more
Empty games
Complaint from alexalohatour@hotmail.com on 30 July 2023 about Chumba Casino.
Horrible winning chances!! Now you need spend $200-$300 or more!!! And no winnings at all! Even on SC 0.20-0.25 bet! Any games don’t give a bonus at all after 200-300-400 spins!! What is that??? Complete control of games!! Not fun... Read more
Login with Facebook
Complaint from lynw308 on 26 July 2023 about Chumba Casino.
I got a new phone and i haven't synced my usernames and passwords to my new device so I used facebook to log in on my new phone. Thinking it would log me into the same account. We'll come to... Read more
Playing
Complaint from Fecto on 24 July 2023 about Chumba Casino.
Every time I spend it it keeps on spinning after like it's going to hit like what the fuck is that bullshit Read more
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