Chipotle Complaint Sentiment: Neutral

Our sentiment meter has detected that Chipotle complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Chipotle, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on May 5, 2024

Chipotle complaint process

Do you have a dispute or had a bad customer experience with Chipotle? Submit your Chipotle complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Chipotle.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Chipotle complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Chipotle?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Chipotle complaints chart

We have received 0 complaints about Chipotle over the last 12 months. The graph below shows a monthly breakdown.

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Chipotle complaint statistics

Curious about Chipotle's track record in addressing complaints within the Fast Food / Delivery category? Dive into the all-time complaints data right here!

35
Total complaints
35
Open Complaints
0
Complaints pending
0
Complaints resolved
1.3
/10 35 ratings

How to contact the customer service of Chipotle?

Below, you will find the contact information for the complaint department of Chipotle. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
1-303-595-4000
Contact form:

You can contact the customer service of Chipotle by calling 1-303-595-4000. If you want to reach out to Chipotle through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

Chipotle reviews: (35)

Authentic experiences shared by our community for your benefit.

Food Poisoning

Complaint from J-- on 24 May 2022 about Chipotle.

I have ordered Chicken salad in Chipotle on Thayer ST on March 4th , and got the food 10 mins later than the ready time on the app. The chicken salad was from the back kitchen while food of other... Read more

Comments: 0
Rating:

unable to scan rewards

Complaint from brich on 30 April 2022 about Chipotle.

I finally got two entrees 2 drinks guac and chips but they claimed that they were unable to scan my rewards so I left the food. I've reached out to customer service chipotle but they are no use they... Read more

Comments: 0
Rating:

customer care

Complaint from MsLee on 27 April 2022 about Chipotle.

I arrived at chipotle at 8pm.When I placed my order I asked for a bowl, and a large cheese quesadilla, the lady told me she couldn't make me a quesadilla, I asked her why not. she proceeded to tell me... Read more

Comments: 0
Rating:

Closed dining room early

Complaint from Pjl on 26 April 2022 about Chipotle.

My husband I went into chipotle near Rickenbacker airport in Columbus Ohio at 9:25. The door says open till 10pm. We left. The “manager” would not let Us sit in dining room for 5 Minutes to eat. Read more

Comments: 0
Rating:

Over-charged and treated poorly

Complaint from Inbredjed1 on 19 April 2022 about Chipotle.

I ordered Veggie tacos - gauc on the side... The cashier rang me up and it came to $15.71 which is WAY more than it usually costs. I asked if she charged me for the guac and she said that... Read more

Comments: 0
Rating:

Wrong item

Complaint from Flaka331 on 19 April 2022 about Chipotle.

I ordered a steak salad from door dash and i did not get a steak salad but a steak bowl (no lettuce) I also got no vinaigrette. My husbands pollo asada was barely a bowl Read more

Comments: 0
Rating:

KETO SALAD

Complaint from NFLHOFMOM on 21 March 2022 about Chipotle.

ORDER N71WA6 THE STEAK WAS NOT CHEWABLE THE SEASONING WAS EXTREMELY HOT WHICH BURNED MY LIPS. I COULD NOT COMPLETE THE ORDER. SOOOO 😞 Read more

Comments: 0
Rating:

lack of food available

Complaint from Froggy1431 on 20 March 2022 about Chipotle.

We always frequent the Chipotle in the Saratoga Shopping Center in Springfield Va. on our last two visits they had no corn and they had no fajita vegetables which are our favorite part of the burrito bowl. The employees... Read more

Comments: 0
Rating:

stomach cramps

Complaint from stomach cramps on 19 March 2022 about Chipotle.

customer only had burrito Thursday night during Friday early part of the day stomach started to cramp and progressed throughout today Read more

Comments: 0
Rating:

Management disaster

Complaint from WTurner on 06 March 2022 about Chipotle.

4 of us friends wanted to celebrate a birthday by picking up food from Chipotle. The closest on was the one the store listed on Columbus Pike, in Delaware, Ohio. A friend cautioned that they stopped frequenting that... Read more

Comments: 0
Rating:

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