Chipotle Complaint Sentiment: Neutral

Our sentiment meter has detected that Chipotle complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Chipotle, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on May 5, 2024

Chipotle complaint process

Do you have a dispute or had a bad customer experience with Chipotle? Submit your Chipotle complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Chipotle.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Chipotle complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Chipotle?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Chipotle complaints chart

We have received 0 complaints about Chipotle over the last 12 months. The graph below shows a monthly breakdown.

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Chipotle complaint statistics

Curious about Chipotle's track record in addressing complaints within the Fast Food / Delivery category? Dive into the all-time complaints data right here!

35
Total complaints
35
Open Complaints
0
Complaints pending
0
Complaints resolved
1.3
/10 35 ratings

How to contact the customer service of Chipotle?

Below, you will find the contact information for the complaint department of Chipotle. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
1-303-595-4000
Contact form:

You can contact the customer service of Chipotle by calling 1-303-595-4000. If you want to reach out to Chipotle through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

Chipotle reviews: (35)

Authentic experiences shared by our community for your benefit.

Food poorly packedspilled leaked in the bag

Complaint from Mama2gng on 26 October 2021 about Chipotle.

This afternoon I purchased 2 kids meals to bring to my kids at lunch. The young lady (blondwhite) put the sides (pico watery beans in the cardboard container instead of in separate plastic containers did not secure... Read more

Comments: 0
Rating:

customer service

Complaint from Forest on 21 October 2021 about Chipotle.

On 10132021 I ordered in the lobby a smoked brisket bowl. The two people that processed my order were fine, friendly and helpful. Wehn I went to pay at the end of the counter I was confronted by an... Read more

Comments: 0
Rating:

service was very bad with my on line order

Complaint from svitanza@oh.rr.com on 16 October 2021 about Chipotle.

i order the new smoked brisket salad. put my order in at 12:50 pm pickup time was at 1:20 pm. order was not ready, they were busy so we had to wait for 35 min. before we got our... Read more

Comments: 0
Rating:

Food Poisoning?

Complaint from Harris on 29 August 2021 about Chipotle.

We went to Chipotle to pick up some dinner last night (82821) around 6:15 p.m. I ordered a veggie bowl; my husband ordered a chicken bowl. It was order 378. We took our dinners home... Read more

Comments: 0
Rating:

Unclean food practicesRude staff

Complaint from Sheron9 on 09 August 2021 about Chipotle.

I was on vacation in Williamsburg. I stopped by the Chipotle on Richmond Road. While I was standing in line waiting for my turn. I noticed the workers behind the counter. The staff were wiping food... Read more

Comments: 0
Rating:

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