Chipotle Complaint Sentiment: Neutral

Our sentiment meter has detected that Chipotle complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Chipotle, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on April 25, 2024

Chipotle complaint process

Do you have a dispute or had a bad customer experience with Chipotle? Submit your Chipotle complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Chipotle.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Chipotle complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Chipotle?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Chipotle complaints chart

We have received 0 complaints about Chipotle over the last 12 months. The graph below shows a monthly breakdown.

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Chipotle complaint statistics

Curious about Chipotle's track record in addressing complaints within the Fast Food / Delivery category? Dive into the all-time complaints data right here!

35
Total complaints
35
Open Complaints
0
Complaints pending
0
Complaints resolved
1.3
/10 35 ratings

How to contact the customer service of Chipotle?

Below, you will find the contact information for the complaint department of Chipotle. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
1-303-595-4000
Contact form:

You can contact the customer service of Chipotle by calling 1-303-595-4000. If you want to reach out to Chipotle through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

Chipotle reviews: (35)

Authentic experiences shared by our community for your benefit.

Three salad orders

Complaint from Denise Juhasz on 07 August 2022 about Chipotle.

Ordered 3 salads with steak and chicken. I had requested on all three salads Guacamole and I was told they were out. The couple In front of me asked for Guacamole the got it for them in the to go... Read more

Comments: 0
Rating:

Dissatisfied

Complaint from signcentral1 on 25 July 2022 about Chipotle.

1st thing I eat at Chipotle for years. My first complaint I get there 11:00am No vegetables ready, I said I would wait ( no vegetables available ) . I only get rice doubled carnitas, I buy 2 at a... Read more

Comments: 0
Rating:

Food

Complaint from Grace Randolph on 06 July 2022 about Chipotle.

The food was very very spicy, i wasn't given enough rice, they couldn't hear me behind the glass partition so i was given the wrong item. I purchased the chicken bowl and my Husband and the beef burrito and... Read more

Comments: 0
Rating:

cold food sitting in back

Complaint from mslaw926 on 01 July 2022 about Chipotle.

we ordered online for store pick up. Went to pick up food and it wasn't sitting on shelf apparently it was on a shelf in the back. It had been sitting there for at least 30 minutes bc they never... Read more

Comments: 0
Rating:

Terrible experience

Complaint from nik_berkley on 21 June 2022 about Chipotle.

I just went to the Fern Park Chipotle shortly after they opened to pick up an online order for a coworkers birthday. We had 5 burrito bowl. They were very sloppy. They weren't even half full. I went to a... Read more

Comments: 0
Rating:

Maggots in burrito bowl

Complaint from cfguti on 20 June 2022 about Chipotle.

I recently visited the La Quinta location, I ordered my usual and halfway through my meal I notices a live maggot moving in the lettuce. I spoke to the manager and referred me to the complaint department. Two... Read more

Comments: 0
Rating:

food

Complaint from donaldridge74@yahoo.com on 09 June 2022 about Chipotle.

I ordered the GG Steak bowl and the meat was tough, grisly and not very well seasoned as it is shown on TV. Read more

Comments: 0
Rating:

Upset Customer - Poor Service and Attitude.

Complaint from Armando on 01 June 2022 about Chipotle.

129 NW 136th Ave Plantation Fl Must Horrible Experience. We went their they told us On May 28 2022 7:15PM we are only online orders and no one can eat at the restaurant. Their reason they were short staff and... Read more

Comments: 0
Rating:

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