Chipotle Complaint Sentiment: Neutral

Our sentiment meter has detected that Chipotle complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Chipotle, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on May 5, 2024

Chipotle complaint process

Do you have a dispute or had a bad customer experience with Chipotle? Submit your Chipotle complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Chipotle.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Chipotle complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Chipotle?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Chipotle complaints chart

We have received 0 complaints about Chipotle over the last 12 months. The graph below shows a monthly breakdown.

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Chipotle complaint statistics

Curious about Chipotle's track record in addressing complaints within the Fast Food / Delivery category? Dive into the all-time complaints data right here!

35
Total complaints
35
Open Complaints
0
Complaints pending
0
Complaints resolved
1.3
/10 35 ratings

How to contact the customer service of Chipotle?

Below, you will find the contact information for the complaint department of Chipotle. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
1-303-595-4000
Contact form:

You can contact the customer service of Chipotle by calling 1-303-595-4000. If you want to reach out to Chipotle through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

Chipotle reviews: (35)

Authentic experiences shared by our community for your benefit.

Where’s the veggies??

Complaint from apalme22 on 04 March 2022 about Chipotle.

I ordered a veggie bowl and received no veggies. When I asked for veggies they said they don’t have any. For one, why let me order a veggie bowl when they know they didn’t have any available secondly the service... Read more

Comments: 0
Rating:

Not enough food items in salad bowl

Complaint from Leonid on 02 March 2022 about Chipotle.

I purchased a chicken salad bowl on Monday night 228 around 8:00 pm. The store was open until 10:00 pm so I asked the person preparing the food if he could replenish the mixed vegetable container before dishing the... Read more

Comments: 0
Rating:

DENIED SERVICE

Complaint from robinkra on 21 February 2022 about Chipotle.

My name is Robin Kraemer. I work for the NYPD, my go to place to cater our events have always been Chipotle. On Sunday February 20,2022 at 8:30PM I went to the Chipotle at 404 Broadway New York NY with... Read more

Comments: 0
Rating:

Over priced and no change and won’t buy change .

Complaint from Audit on 13 January 2022 about Chipotle.

Did not get Guacamole but was charged for it and then was told that they could not give me change because of coin shortage, at that point I offered to exchange change i had with me for dollars , even... Read more

Comments: 0
Rating:

Out of ingredients to make a veggie bowl

Complaint from S Brown on 13 January 2022 about Chipotle.

I ordered 12 spoon of brown rice, black beans and chicken, before I asked where the green peppers and onions were. They said there aren't any because they were short staffed. They also were completely out of tomatoes... Read more

Comments: 0
Rating:

LEFT OVER FOOD FROM TGE OTHER NIGHT

Complaint from Sheila R on 05 January 2022 about Chipotle.

On 1-2-22 at round 2pm I walk in restaurant to place a order of steak and Barbacardi in which they had none not even cooked including no vegetables, They were serving dry burnt chicken only cuz... Read more

Comments: 0
Rating:

Coin shortage

Complaint from Djweljon on 29 December 2021 about Chipotle.

I was forced to use a card to make a purchase. Apparently this has been in place for a while. My question is why won’t the management go to the Bank. During pandemic this was an issue but not now. None... Read more

Comments: 0
Rating:

Refused service without mask

Complaint from Taisha.chapman@yahoo.com on 05 December 2021 about Chipotle.

I have been a regular customer until the mask mandate began. Since the second round of mask mandates I choose to not wear a mask. At chipotle you must wear a mask to order, but can then take it... Read more

Comments: 2
Rating:

service

Complaint from RJH on 05 December 2021 about Chipotle.

to who it may concern on1130 at 237pm I went in to your restaurant and there was only 3 customers in there and they where eating but not 1 of your employees greeted me or said hi and a couple... Read more

Comments: 0
Rating:

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