Cash App Complaint Sentiment: Neutral

Our sentiment meter has detected that Cash App complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Cash App, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on April 26, 2024

Cash App complaint process

Do you have a dispute or had a bad customer experience with Cash App? Submit your Cash App complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Cash App.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Cash App complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Cash App?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Cash App complaints chart

We have received 43 complaints about Cash App over the last 12 months. The graph below shows a monthly breakdown.

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Cash App complaint statistics

Curious about Cash App's track record in addressing complaints within the Payment Providers category? Dive into the all-time complaints data right here!

2137
Total complaints
2134
Open Complaints
0
Complaints pending
3
Complaints resolved
1.1
/10 2137 ratings

Cash App reviews: (2137)

Authentic experiences shared by our community for your benefit.

Release my funds

Complaint from Papa pump on 17 October 2020 about Cash App.

My account was closed and they took my linked up name , phone number , and email , off of it so I can't even check to see if my money is still there ..I had $1945.41 in my accunt... Read more

Comments: 0
Rating:

Cash app closed my account

Complaint from Lemay1978 on 17 October 2020 about Cash App.

Out of the blue cash app, without explanation, closed my account with a balance in it. I have tried to cash out with a few different banks and debit cards but none of them will work. Customer service is... Read more

Comments: 0
Rating:

Deposited my and they will not release it

Complaint from Sherrie Hunter on 16 October 2020 about Cash App.

I sold a cell phone to a man in FL, he paid me through Cash App and they said I had to have a business acct and that the person needed to deposit another $500 to make it a business... Read more

Comments: 0
Rating:

Fraud unauthorized charge

Complaint from RareChicS on 16 October 2020 about Cash App.

I’ve reached out to Cash App almost 4 days now, regarding an unauthorized charge and no one has yet tried to help me.. Read more

Comments: 0
Rating:

Account verification

Complaint from Amy Morgan on 15 October 2020 about Cash App.

Account verification I called the One 800 number and they made me go to the store get Google play cards to verify my account I did that now they say that they can’t verify my account until I go get another... Read more

Comments: 2
Rating:

Unauthorised transfer

Complaint from Bobby Randolph on 15 October 2020 about Cash App.

I don't even have cash apt and someone transferred $50 out of my account and I want it back Read more

Comments: 0
Rating:

How could this happen

Complaint from Wyd101cleveland on 15 October 2020 about Cash App.

I'm complaining because there has been unauthorized transactions from my cash app they have passed money back and forth between people that I do not know and to make matters worse I had a friend send me $5 and now... Read more

Comments: 0
Rating:

My unemployment benefits and new cash app card

Complaint from veronda456@gmail.com on 15 October 2020 about Cash App.

On Oct 02, 2020 my account was hacked. Started getting these strange codes to my phone upon checking cash app, my account was locked couldnt get into my account I had to make a whole new profile. My unemployment ... Read more

Comments: 0
Rating:

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