Complaint: My unemployment benefits and new cash app card

on 15 October 2020 about Cash App in category Payment Providers

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My complaint:

On Oct 02, 2020 my account was hacked. Started getting these strange codes to my phone upon checking cash app, my account was locked couldnt get into my account I had to make a whole new profile. My unemployment benefits is attached to the old account$BlingV12. I asked them to do an investigation but please send new card. New Account $VKJ12 I havent recieved the new card nor have I received my unemployment benefits to be transferred to new account I cant reach cash app by phone I’ve emailed them several times still havent gotten the new card this is so frustrating I have to ffed my family. I dont know how I can retrieve my money from cash app. Please help.

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Justified complaint?

Suggested solution:

Cash app new to rethink how they do business and get live support, secondly they need to transfer my unemployment to new profile but I still havent gotten the new card or my benefits. I need to feed my children .this is ridiculous.

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