Cash App complaint: Cash app closed my account

Name: Cash app closed my account
Item: Cash App
Rating: 1
Author: Mark

Open 17 Oct 2020 256 views Payment Providers

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Filed 17 Oct 2020 by Mark

Out of the blue cash app, without explanation, closed my account with a balance in it. I have tried to cash out with a few different banks and debit cards but none of them will work. Customer service is non existent and I believe they are trying to keep my money.

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Case details

Status: Open
Company: Cash App
Filed: 17 Oct 2020
Rating: 1/5
Desired resolution: They should let me have my money. Possibly offer an explanation for why my account was closed in the first place. Even some semblance of customer service would be nice
Problem: Account closed with balance, cash-out fails
About: payment app account

Progress

Filed
Company notified
Company replied
Resolved

17 Oct 2020 Complaint filed and published
17 Oct 2020 Message from Bizzy: we notified Cash App about this complaint.

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