Binance Complaint Sentiment: Positive

While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Binance over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.

Sentiment data last updated on April 26, 2024

Binance complaint process

Do you have a dispute or had a bad customer experience with Binance? Submit your Binance complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Binance.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Binance complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Binance?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Binance complaints chart

We have received 17 complaints about Binance over the last 12 months. The graph below shows a monthly breakdown.

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Binance complaint statistics

Curious about Binance's track record in addressing complaints within the Crypto / DeFi / Blockchain category? Dive into the all-time complaints data right here!

1092
Total complaints
1084
Open Complaints
0
Complaints pending
8
Complaints resolved
1.1
/10 1092 ratings

Binance customer service FAQ:

Why should I file a complaint about Binance on Complain.biz?

Complain.biz is a platform where you can voice your concerns and complaints about any company, including Binance. By filing a complaint on our platform you can share your experience with others, get help from our community and hold Binance accountable for any issues or problems you may have encountered.

 What kind of complaints can I file on Complain.biz about Binance?

You can file any kind of complaint related to Binance, such as issues with deposits or withdrawals, incorrect account balances, locked accounts, security concerns, poor customer service, and any other problems you may have experienced.

What are the most common complaints about Binance?

According to our own complaints database, some common complaints about Binance include:

  • Deposit and withdrawal problems: Some customers report delays or issues with depositing or withdrawing funds from their accounts.
  • Account access issues: Some customers report their accounts being locked or suspended without any explanation or recourse.
  • False liquidation, sometimes users may experience delayed or unfair liquidation of their assets or liquidation of the wrong assets, resulting in significant losses. 
  • Security concerns: Some customers report concerns about the security of their accounts or the Binance platform in general. 
  • Incorrect account balances: Some customers report discrepancies between their actual account balances and what is displayed on the Binance platform.

Can I expect compensation or a refund if I file a complaint through Complain.biz about Binance?

While we cannot guarantee compensation or refunds, filing a complaint could help ensure that your issue is addressed and resolved in a more timely and appropriate manner.

How can I contact Binance customer service directly?

After you have submitted your complaint through our platform, it's always helpful to notify Binance directly as well. You can contact Binance customer service by visiting their help section or via @BinanceHelpDesk on Twitter.

How to contact the customer service of Binance?

Below, you will find the contact information for the complaint department of Binance. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
+1-888-986-6849
Contact form:

You can contact the customer service of Binance by calling +1-888-986-6849. If you want to reach out to Binance through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

Binance reviews: (1092)

Authentic experiences shared by our community for your benefit.

Regarding : Fblikevip.com

Complaint from Hussainjakeer on 08 August 2021 about Binance.

We invested around $800 in Fblikevip.com I trust this company because of their all transactions are through Binance so there is no cheating will happened but their cheated and closed their apps and websites we have paid for 1 year... Read more

Comments: 0
Rating:

Regarding fblikevip

Complaint from M. Mohamed Aslam on 08 August 2021 about Binance.

Actually there is a company claim to be in Dubai that provide some sorts of level for doing tasks for each tasks they would give $usdt but in order to get that they used to all people upgrade their account... Read more

Comments: 1
Rating:

Stolen of my money

Complaint from Chandrasekaran on 08 August 2021 about Binance.

There is a company fblike I was also member of this doing daily task and my VIP level is 2 at that time of my withdrawal of money the app is not working admins are also no response from them.. So... Read more

Comments: 0
Rating:

Not Receiving Emails from Binance

Complaint from Daintydiana on 08 August 2021 about Binance.

I have been Unable to log in ,because binance stopped sending verification codes through my email rejoiceigiri1002@outlook.com Read more

Comments: 0
Rating:

No respond on my query

Complaint from Siew Kee on 07 August 2021 about Binance.

I found same referral code for two users. Actually I already have BINANCE account since 2017, but the YouTuber mention that if joint using his referral code , we can get some fees deduction, something like that, after consider,... Read more

Comments: 0
Rating:

Intermediate Verification

Complaint from Noel1977 on 07 August 2021 about Binance.

Am failing to upgrade my account using National ID. I did basic but failing to do intermediate Verification since I don't have a Passport at the moment. What should I do? Read more

Comments: 0
Rating:

LIQUIDATION

Complaint from jaktrade2021@gmail.com on 07 August 2021 about Binance.

HI DEAR BINANCE i have a position in axsusdt amount of position 388 sell price 44.95 buy price 43.65 20x whay all m funds set to zero Read more

Comments: 0
Rating:

Account withdrawal locked

Complaint from Luci33 on 07 August 2021 about Binance.

Binance locked my withdrawal due to risk control. They requested the necessary documents to open my withdrawal. I submitted all the requested documents included a video of my face and my passport and all of my account activity. I worked... Read more

Comments: 0
Rating:

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