Our sentiment meter has detected that Auckland Transport complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Auckland Transport, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.
Sentiment data last updated on April 26, 2024
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We have received 9 complaints about Auckland Transport over the last 12 months. The graph below shows a monthly breakdown.
Curious about Auckland Transport's track record in addressing complaints within the Government Services category? Dive into the all-time complaints data right here!
Authentic experiences shared by our community for your benefit.
Complaint from VJR on 16 September 2023 about Auckland Transport.
I was in Bus 24R which left New Lynn today at 11 27am. Bus no NB 5819. The driver allowed around 6 people (upto Sandringham Road) at differenr stops to board without tagging ON. Further he was oblivious of a... Read more
Complaint from Vijay Wadhwa on 15 September 2023 about Auckland Transport.
Hi I have been trying to request both Auckland council and Auckland Transport to take appropriate steps to safeguard residents in the area as the road (Brookview dr) is exposed to high traffic both cars and heavy vehicles. Furthermore more,... Read more
Complaint from LEI BROWN on 31 August 2023 about Auckland Transport.
MY CAR WAS TOWED FOR BEING CLOSE TO A DRIVEWAY WHICH WAS FINE BUT GETTING IT BACK WAS A NIGHTMARE OF ABOUT 20 CALLS OVER 20HRS - I RANG AROUND AND NO ONE FROM AUCKLAND TRANSPORT SEEMED TO KNOW WHERE... Read more
Complaint from anamana on 29 August 2023 about Auckland Transport.
Last week my 11 year daughter was on 27H bus from her school in Mt Eden travelling home at Hillsborough. On 2 separate occasions and 2 different bus drivers didnt stop on bus stop by the Cemetery ( Goodal road)... Read more
Complaint from KarenSenekal on 16 July 2023 about Auckland Transport.
The bus stopping light was on, but the driver didn’t stop at the Akoranga bus station. When I realised he wasn’t stopping I pressed the button but nothing happened because the light was already on and I got up and... Read more
Complaint from CHine Eagle on 06 July 2023 about Auckland Transport.
Good morning I have a complaint about a AT bus driver piloting the 372 bus from papakura at 10.56pm Monday the 3rd July. After two passengers boarded the bus I was in a line of three the driver Horsley slam... Read more
Complaint from another on 29 June 2023 about Auckland Transport.
On 30 March I got a SuperGold ATHOP card from Papakura Station. My Adult ATHOP card was cancelled and the balance of $5.54 was to be transferred to my new card. For the last three months my account has... Read more
Complaint from Donnyh on 25 May 2023 about Auckland Transport.
I was issued a traffic infringement and I elected a court hearing Auckland Transport has ignored this request and proceeded to refer the unpaid fine to a debt collection agency I have made continuous requests for information under the Privacy Act which... Read more
Complaint from Ameep Shah on 01 May 2023 about Auckland Transport.
I am Ameep Shah, filed so many complaints about the overgrown plants on the railing and come into my property. Due to the overgrown plants, too many insects are coming into my house. I am following for this since... Read more
Complaint from kevin miles on 31 March 2023 about Auckland Transport.
Your 9 am saling left 2 miuntes early this morning leaving 4 people standing on the gang way I'm sure if you check the HOP records for people tagging on you will find K Miles, H Miles , I Body,... Read more
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