Auckland Transport Complaint Sentiment: Neutral

Our sentiment meter has detected that Auckland Transport complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Auckland Transport, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on May 7, 2024

Auckland Transport complaint process

Do you have a dispute or had a bad customer experience with Auckland Transport? Submit your Auckland Transport complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Auckland Transport.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Auckland Transport complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Auckland Transport?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Auckland Transport complaints chart

We have received 8 complaints about Auckland Transport over the last 12 months. The graph below shows a monthly breakdown.

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Auckland Transport complaint statistics

Curious about Auckland Transport's track record in addressing complaints within the Government Services category? Dive into the all-time complaints data right here!

23
Total complaints
23
Open Complaints
0
Complaints pending
0
Complaints resolved
1.5
/10 23 ratings

Auckland Transport reviews: (23)

Authentic experiences shared by our community for your benefit.

Bus Cancellations

Complaint from KR1 on 27 March 2023 about Auckland Transport.

Hello there, My daughter goes to Avondale College ( Route 191) from Lynfield and we have been noticing from the last year there has been so many cancellations for 3.30 bus. This is a prime time for the kids to come... Read more

Comments: 0
Rating:

Hospital Bus Service Auckland

Complaint from Cynthia Dickey on 21 January 2023 about Auckland Transport.

Appt yesterday ,Friday 20th Jan at Greenlane Clinic. Rang am to AT to bus route I should use. No mention of cancellations . Appt 1.30pm Greenlane Hospital. Arrived Bus stop Anzac Ave to see Cancellation on board. Walkedhobbled... Read more

Comments: 0
Rating:

piss poor roading layout

Complaint from what is this about on 14 December 2022 about Auckland Transport.

Why should anyone use civilized language when dealing with you brain dead assholes, you have created the biggest roading mess ever seen in NZ, The current mess at Williams Ave lights is a total dangerous piece of road layout, the... Read more

Comments: 0
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mark scott

Complaint from AT road rage on 29 November 2022 about Auckland Transport.

wish to report an extraordinary piece of driving by an AT vehicle GYU698 on Nov 2, around midday. Briefly, the city bound vehicle was dawdling on the piha rd, with a few cars queued behind it. I overtook the car on... Read more

Comments: 0
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Bus Failed to Stop

Complaint from BillW on 28 September 2022 about Auckland Transport.

Having just missed a bus I proceeded to wait almost 15 minutes before the next bus appeared. I stood by the kerb and put my handout. It was clear the bus was not going to stop as it stayed in... Read more

Comments: 0
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pot holes

Complaint from tongue farm on 27 August 2022 about Auckland Transport.

Huge potholes right on the dangerous blind corner just past Morris James Pottery . One has to drive on the wrong side or slide down into the creek. Going down the road one has to stop to let on... Read more

Comments: 0
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Flooding

Complaint from Brian12345 on 10 July 2022 about Auckland Transport.

The area of Leonard Road outside 61 flooded again today, this area floods regularly and can cause flooding of the adjacent properties. I and the Owner of 61 have made numerous complaints which are all acknowledged and then closed... Read more

Comments: 0
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illegal parking

Complaint from jjmdowling@gmail.com on 13 July 2021 about Auckland Transport.

Vehicles illegally parked on and around the public access to the beach at Kennedy Point Read more

Comments: 0
Rating:

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