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Auckland Transport complaint: Didn’t stop – wasted my money

Open 133 views Government Services

Filed 16 Jul 2023 by Karen

The bus stopping light was on, but the driver didn’t stop at the Akoranga bus station. When I realised he wasn’t stopping I pressed the button but nothing happened because the light was already on and I got up and said why didn’t you stop? He said I pressed the button too late, but the light was already on. He said he didn’t see the light. I then had to go all the way to Victoria park stop, and get a bus back from there to Akoranga.

I only had enough money for today and now I’m short to go home!

I’m late for work

Plus wasted my money to next stop!!!

Bus driver didn’t apologise- insisted he didn’t make a mistake.

Bus number RT1052

Also in the chaos I forgot my puffer jacket on the bus!!

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