My complaint:
Your 9 am saling left 2 miuntes early this morning leaving 4 people standing on the gang way
I’m sure if you check the HOP records for people tagging on you will find K Miles, H Miles , I Body, plus 1 other tagged on at 8.58
Whilst I accept the ferry must leave on time I do expect it to remain open for boarding until 9.00 am
Regards
Suggested solution:
I leave it uo to you to check the HOP records and speak with the sjkipper of the yellow and black vessel
