Applebee’s Complaint Sentiment: Positive

While some customers may still be encountering a bad experience, our sentiment meter has detected a -67% decline in complaints about Applebee’s over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.

Sentiment data last updated on April 28, 2024

Applebee’s complaint process

Do you have a dispute or had a bad customer experience with Applebee’s? Submit your Applebee’s complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Applebee’s.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Applebee’s complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Applebee’s?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Applebee’s complaints chart

We have received 36 complaints about Applebee’s over the last 12 months. The graph below shows a monthly breakdown.

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Applebee’s complaint statistics

Curious about Applebee’s's track record in addressing complaints within the Restaurants category? Dive into the all-time complaints data right here!

86
Total complaints
85
Open Complaints
0
Complaints pending
1
Complaints resolved
1.2
/10 86 ratings

Applebee’s reviews: (86)

Authentic experiences shared by our community for your benefit.

Online ordering

Complaint from Matthewclark82 on 24 May 2022 about Applebee’s.

So I’d suggest when you make a website…That you actually test it. When trying to order the full baby back ribs order it then asks about sides, after you navigate through everything it says you have to add a side.... Read more

Comments: 0
Rating:

Horrible french fries

Complaint from Kathleen Flanagan on 14 May 2022 about Applebee’s.

Friday night 5132022. Prox 9pm. Ordered french fries. They were horrible!!! Soggy, chewy no flavor. No where near McDonald's, Wendy's or anywhere I have ever had fries! Spoke to mgr. Told him my complaint and he insisted on making... Read more

Comments: 0
Rating:

Discontinued foods

Complaint from Cschauer on 13 May 2022 about Applebee’s.

I am very disappointed in the fact that Applebees has discontinued the orange chicken bowl. We went last night to have this chicken bowl and was told it was discontinued. My friend drove 50 miles and we were very, very... Read more

Comments: 0
Rating:

Long wait and missing food

Complaint from Mmleopold on 05 May 2022 about Applebee’s.

We placed our order on May 4th with a pick up time at at 7:57. When we got to the restaurant we were told the order was in process. The order came out at 8:35. No apology at all. We... Read more

Comments: 0
Rating:

Charged for an item not listed on menu

Complaint from Josena on 21 April 2022 about Applebee’s.

Monday, April 11, 2022 11:00 AM till 12:00 PM I met my daughter there for lunch on the above date and time . I did not want to eat a large meal so I looked at the appetizers listed on... Read more

Comments: 0
Rating:

Poor service and food

Complaint from Mymaria on 01 March 2022 about Applebee’s.

We was there for a early lunch my family of 4. The waiter came and ask drinks we ordered and he brought them 1 at a time,We ordered lunch it was overcooked and cold.I ask for a cup of coffee... Read more

Comments: 0
Rating:

86th from being able to attend

Complaint from Flashbangman on 26 January 2022 about Applebee’s.

I was 86th by the General Manager who told me that she had complaints from employees. I asked her what were the complaints and she could not tell me. I have friends that work there that I have... Read more

Comments: 0
Rating:

Good was not cool properly

Complaint from mrspbd89 on 31 December 2021 about Applebee’s.

Waited a long time for our food hamburger was very rare wanted medium, French fries was very white like we're out in the and taken fast. About 20 minutes after we are out appetizers I saw the waitress go to... Read more

Comments: 0
Rating:

Discharged from premises without any reasonable cause

Complaint from juanfigueroa2009@hotmail.com on 31 December 2021 about Applebee’s.

On December 29,2021 at approximated 8:30 pm. Myself and my female companion, entered the above mention premises through the bar parking lot entrance. We had not decided whether to eat at the bar or sit at a... Read more

Comments: 0
Rating:

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