While some customers may still be encountering a bad experience, our sentiment meter has detected a -67% decline in complaints about Applebee’s over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on April 28, 2024
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We have received 36 complaints about Applebee’s over the last 12 months. The graph below shows a monthly breakdown.
Curious about Applebee’s's track record in addressing complaints within the Restaurants category? Dive into the all-time complaints data right here!
Authentic experiences shared by our community for your benefit.
Complaint from Lisa Thrash on 16 November 2021 about Applebee’s.
My husband has a terminal lung disease. We've eaten at Applebee's since they first opened and always loved it. Thought we would invite family to Applebee's for husband's 63rd and what we know is his last birthday dinner with his... Read more
Complaint from ShellyCharland on 28 August 2021 about Applebee’s.
I’m sorry to complain but we were excited to come to your establishment tonight. We arrived at 8:15 and the music was so loud we couldn’t even hear each other talk and the DJ was yelling over the music.... Read more
Complaint from Caroljo on 15 August 2021 about Applebee’s.
For the second time our meal was so bad we gave it to the animals . We were to tired go bad and say anything. Its hit and miss at this restaurant on if we are going to get a... Read more
Complaint from Jenn555 on 27 June 2021 about Applebee’s.
I ordered a margarita that was completely forgotten. 15 minutes later after having to ask was brought out the watered down margarita that was made and sitting at the bar. Actually my food was great zero complaints. My dates ribs... Read more
Complaint from Sherbabe328 on 31 May 2021 about Applebee’s.
Poor quality with chips--end of bag and stale (served with spinach dip) Entree Cheeseburger--VERY greasy! Everything fell off of the bun. Seems grade of beef stinks. Always have gone To Applebees for burgers. Not anymore! Very good service from waiter. Read more
Complaint from unhappy May 22 on 22 May 2021 about Applebee’s.
Waited 15 min. for mixed drink, appetizer came after my meal, had to ask for silverware and napkins, hubby never even got his meal because they carried it to another table, server never came to refill glassed or see if... Read more
Complaint from diana goodman on 04 May 2021 about Applebee’s.
after waiting for 25 min for food it was lukewarm!!!we were having an anniversary dinner it was ridiculous!! i asked for a to go cup she brought it i thanked her no response!! it was like... Read more
Complaint from Nikasirhc88 on 30 March 2021 about Applebee’s.
Went today for the first time in a while and was disappointed what I saw. Dirty tables, lazy and rude employees! This place use to be a nice place to go to on weekends and Sunday’s after church. Carpet is... Read more
Complaint from Brianna26 on 04 March 2021 about Applebee’s.
I called to make a to go order at apples bees location first I ended up waiting 5 minutes until I could finally speak to someone. They were complaining they couldn’t hear me.. once I spoke to someone else they... Read more
Complaint from BRIG1960 on 12 January 2021 about Applebee’s.
I go to the Applebees at least once every two weeks and usually spend $40.00 every time by myself. This time the food was wrong. I ordered Bourbon Street chicken and shrimp with a side of broccoli not mashed potatoes... Read more
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