Applebee’s Complaint Sentiment: Positive

While some customers may still be encountering a bad experience, our sentiment meter has detected a -67% decline in complaints about Applebee’s over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.

Sentiment data last updated on April 28, 2024

Applebee’s complaint process

Do you have a dispute or had a bad customer experience with Applebee’s? Submit your Applebee’s complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Applebee’s.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Applebee’s complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Applebee’s?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Applebee’s complaints chart

We have received 36 complaints about Applebee’s over the last 12 months. The graph below shows a monthly breakdown.

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Applebee’s complaint statistics

Curious about Applebee’s's track record in addressing complaints within the Restaurants category? Dive into the all-time complaints data right here!

86
Total complaints
85
Open Complaints
0
Complaints pending
1
Complaints resolved
1.2
/10 86 ratings

Applebee’s reviews: (86)

Authentic experiences shared by our community for your benefit.

Presentation and taste !!

Complaint from Virginia P on 13 June 2023 about Applebee’s.

2 for $25 offers , limited selection, hamburger sloppyly served , unappealing, other selection-shrimp/chicken with mushrooms onions , greasy gristle like texture around thicker edge of chicken! Unfortunately this time didn’t take photos! Read more

Comments: 0
Rating:

Rude manager

Complaint from .mike on 12 June 2023 about Applebee’s.

I was at the bar waiting for my take-out order and a man who was next to me started banging on the bar with his hand and it was kind of disturbing. I kindly asked him to stop and... Read more

Comments: 0
Rating:

Poor service

Complaint from Terry Snodgrass on 06 June 2023 about Applebee’s.

Ordered a ceaser salad with chicken and got a regular salad with chicken. Server returned to kitchen and everyone was done eating before my ceaser salad was brought to table. No discount, no nothing. Waited almost 47 minutes in total.... Read more

Comments: 0
Rating:

Cold food

Complaint from Robert83221 on 27 May 2023 about Applebee’s.

We waited over a half hour for our meal and it was cold. It obviously was sitting somewhere for some time. A group of people came in 10 minutes after we arrived and their meal was piping hot and they... Read more

Comments: 0
Rating:

$5 Drink after 3

Complaint from Vick44 on 21 May 2023 about Applebee’s.

We were charged $8.49, for a Long Island tea when the menu price were $5. We were told and given a drink menu with the $5 price on it. I ordered the mucho margarita and my his ordered a Long... Read more

Comments: 0
Rating:

Unjustly fired

Complaint from TammyT on 15 May 2023 about Applebee’s.

On May 4 ,2023 I went into work for a double shift - I had to run out to my car for something- When I came back in a customer had walked up behind me and said Excuse me -... Read more

Comments: 0
Rating:

A lesson in treating veterans

Complaint from Digdug on 21 April 2023 about Applebee’s.

A disgusting soggy undercooked chicken salad that the lettuce has slim and some day old stale chips on nachos that I didn't dear attempt to eat. Top it off I hVe never been so disrespected and ignored and lesson on... Read more

Comments: 0
Rating:

You don't get what you order and pay for....

Complaint from RGILBERT on 16 April 2023 about Applebee’s.

I visited your Douglasville, GA location for a take-out order. What I ordered was two chicken tender dinner platters - I'm assuming what I got was two chicken dinner plates. Although the order reflects that it was chicken... Read more

Comments: 0
Rating:

Harassment Bias and Unprofessional Behavior by Staff

Complaint from Philysha1 on 05 April 2023 about Applebee’s.

Continued Bias and Unprofessional Behavior by staff to me when I came to establishment Some of the experience I am unable to enter here Please note this experience now has me to contact the Yonkers Police as well as the... Read more

Comments: 0
Rating:

$20 on burger for what

Complaint from Squeaker01 on 25 March 2023 about Applebee’s.

Tasted like they didn’t clean the grill I got the whiskey burger and I could taste was lettuce and Burnt meat I will not go again waste of money Read more

Comments: 0
Rating:

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