Complaint: Online ordering

on 24 May 2022 about Applebee’s in category Restaurants

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My complaint:

So I’d suggest when you make a website…That you actually test it. When trying to order the full baby back ribs order it then asks about sides, after you navigate through everything it says you have to add a side. It’s extremely frustrating! Try doing it yourself, and see what I’m talking about.

Suggested solution:

Try doing the orders with your entrees, and try with different sides. Then try to go to checkout. I’ve done it multiple times, and I just get error messages.

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