zTrip Complaint Sentiment: Neutral

Our sentiment meter has detected that zTrip complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with zTrip, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on May 4, 2024

zTrip complaint process

Do you have a dispute or had a bad customer experience with zTrip? Submit your zTrip complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of zTrip.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional zTrip complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about zTrip?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

zTrip complaints chart

We have received 9 complaints about zTrip over the last 12 months. The graph below shows a monthly breakdown.

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zTrip complaint statistics

Curious about zTrip's track record in addressing complaints within the Transport category? Dive into the all-time complaints data right here!

29
Total complaints
29
Open Complaints
0
Complaints pending
0
Complaints resolved
1.1
/10 29 ratings

zTrip reviews: (29)

Authentic experiences shared by our community for your benefit.

Driving erratically

Complaint from SafeDriving2023 on 23 February 2023 about zTrip.

Driver 218 was driving insane squeezing between cars and weaving in and out of traffic. No way should that person be operating a vehicle with others as passengers. Needs turned into the police for this shit Read more

Comments: 0
Rating:

Driver picked up ride then cancel

Complaint from lanestallworth434@gmail.com on 21 January 2023 about zTrip.

Driver 1605 Picked my ride up at 9:25pm then held my trip for about 30 plus minutes then cancel it at 10pm, I had to be at work at 10pm I feel like this driver a personal vengeance against me.... Read more

Comments: 0
Rating:

Driver never showed up

Complaint from Jay Dee on 25 November 2022 about zTrip.

I called and reserved a handicap van Nov 22 for Nov 24. I was given ation 's for a round trip. It was scheduled for 12:30 pm. They said it could be as late as 1 pm. At 12:58 pm... Read more

Comments: 0
Rating:

Never showed up

Complaint from Michelle Inman on 02 November 2022 about zTrip.

I wait and talk to some one twice plus their pre recorded calls 3or 4 times and no one showed up Read more

Comments: 0
Rating:

took my money

Complaint from melissathemom78 on 30 October 2022 about zTrip.

driver showed up, demanded to be paid up front, took a picture of my credit card, ran it for more than was available, refused to take me, put me out. I then attempted to order a lyft, wasn't able to... Read more

Comments: 0
Rating:

Insults about my decisions and my children

Complaint from Lisa Lisa on 27 October 2022 about zTrip.

Rodney, the driver asked about my kids: then took it upon himself to judge me and my situation. Insinuating that my personal life should be like his. Insistingly insinuating that he the is better than me because he has his... Read more

Comments: 0
Rating:

Ztrip driver being weird

Complaint from Queen21 on 22 October 2022 about zTrip.

I called for a ztrip for someone else and the guy who answered the phone didn't speak English that well and he called me back and started acting really weird, when I answered the phone I said hello you called... Read more

Comments: 0
Rating:

Very unprofessional…did a few things to me

Complaint from Tlwehner on 14 October 2022 about zTrip.

I told him to drop me off where I was pointing to.. he didn’t want to stop so I told him again that my stop was right there…he put his car in park and turned around trying to grab my... Read more

Comments: 0
Rating:

Careless, aggressive driving

Complaint from RoverUSA on 21 September 2022 about zTrip.

Driving East on I70 coming off of Broadway Blvd. I merged into the far right lane. The Z trip car was merging but the merge lane had ended. He was about 2 inches from my car I could not move... Read more

Comments: 0
Rating:

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