While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about zTrip over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on April 24, 2024
Do you have a dispute or had a bad customer experience with zTrip? Submit your zTrip complaint through our platform to support its escalation, prompting their customer service to resolve it.
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File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
We have received 9 complaints about zTrip over the last 12 months. The graph below shows a monthly breakdown.
Curious about zTrip's track record in addressing complaints within the Transport category? Dive into the all-time complaints data right here!
Authentic experiences shared by our community for your benefit.
Complaint from Candi Lynn on 01 February 2024 about zTrip.
I was two dollars short I ran in the house to get the two dollars the driver put my groceries on the wet ground and told my 8 month pregnant Daughter to get out of the car my groceries got... Read more
Complaint from B. J. on 05 November 2023 about zTrip.
I called for a ride at 6:15 AM. It is now 9:04 AM and I’m still waiting. Read more
Complaint from Sssss18 on 19 October 2023 about zTrip.
Driver dropped us off and drove off with our bags in back of vehicle. When driver was contacted he said that he tolk to bags of men's clothing worth $800 and tolk it to the good will 😐. Now we... Read more
Complaint from bwilhelm21866@gmail.com on 04 September 2023 about zTrip.
The driver went way out of direction for the quickest way, z trip 159 it cost me $106 to go from airport to Verona pa I'm so darn pissed I did not get a receipt cause by the time he... Read more
Complaint from MOUNTAIN on 08 August 2023 about zTrip.
MADE A RESERVATION FOR TAXI PICK UP THE DAY BEFORE NEEDED SERVICE. CALLED TO CONFIRM RESERVATION. CALLED AGAIN AN HOUR BEFORE RESERVATION. NO ONE SHOWED AT RESERVATION TIME. CALLED FOR UPDATE. TOLD COMPANY WAS LOOKING FOR A DRIVER. THIS WENT... Read more
Complaint from elmorebelinda898@gmail.com on 10 July 2023 about zTrip.
Every time that I call a taxi, or even if I reserve one, they won't send them, or it's so late that I miss what I needed to do. They give every excuse in the book, and one driver even... Read more
Complaint from Hottgirlsummer22@icloud.com on 06 July 2023 about zTrip.
I was charged $50 for a ride and that was way to high for a ride to my location and that was ridiculous. I will never use this company ever again Read more
Complaint from Brandy Hans on 27 May 2023 about zTrip.
So, this is a constant issue I have so I'm sure others experience it as well. I have ordered cab driver accepts trip and never shows reporting it as me nor being in said place for pick up when I always... Read more
Complaint from Ian M on 13 May 2023 about zTrip.
Was leaving hotel after an extended stay. Called at 10am. At 10:27 am receive an automated ation call. At 11:15 received a call from a driver who ed my pickup address and said they were on their way to my... Read more
Complaint from mrm01 on 17 March 2023 about zTrip.
First my profile. Said do not see a profile but name in system. Misspelled first name which is a man and I am a woman. Called 3 times. Gave me the runaround and finally put automatically... Read more
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