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zTrip complaint: Ride never showed up

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Filed 19 Jun 2024 by Francie

I booked a ride through MTM and a couple weeks ago for a ride for 6/18/2024 for an 8:00 pm appointment and I receive several text messages over a course of the last couple day stating that I will be picked up through WHC Ztrip and I called and I was told all their drivers had went home for the night and I never received my ride and my appointment was an overnight sleep study that if I didn’t show I will be charged $250 and I fill your company should pay the fee

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