zTrip complaint: Didn’t show didn’t call

Name: Didn't show didn't call
Item: zTrip
Rating: 1
Author: Michael

Open 19 Mar 2025 24 views Transport

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Filed 19 Mar 2025 by Michael

I called 2 days before I needed to be picked up at 6am for a flight.I called ztrip at 5:57 am asking about my ride. They told me the guy decided to back out, They said they were trying to find someone. It is now 6:03 am and I asked why I wasn’t called. They said well I was just going to call you. First last time I use ztrip.

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Case details

Status: Open
Company: zTrip
Filed: 19 Mar 2025
Rating: 1/5
Desired resolution: Call and apologize and give me a free ride to the airport. I had to drive myself park - almost missed flight.
Problem: Booked ride cancelled without a call
About: airport ride

Progress

Filed
Company notified
Company replied
Resolved

19 Mar 2025 Complaint filed and published
19 Mar 2025 Message from Bizzy: we notified zTrip about this complaint.

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