zTrip complaint: COULDN’T GET A RIDE

Name: COULDN'T GET A RIDE
Item: zTrip
Rating: 1
Author: JEFF

Open 10 Sep 2022 92 views Transport

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Filed 10 Sep 2022 by JEFF

Yesterday I booked a ride with zTrip for today. i am a below knee amputee and my ride options are limited. So. I requested a ride thinking I would be able to get to work in a timely fashion. Instead, I just kept getting the looking for drivers message all the way up to twenty minutes before I needed to be at work. I just wanted to vent about how awful a service you’re providing.

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Case details

Status: Open
Company: zTrip
Filed: 10 Sep 2022
Rating: 1/5
Desired resolution: How about preparing their drivers for people who book a ride in advance.
Problem: Booked ride never assigned a driver
About: booked ride

Progress

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Company notified
Company replied
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10 Sep 2022 Complaint filed and published
10 Sep 2022 Message from Bizzy: we notified zTrip about this complaint.

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