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zTrip complaint: Poor service unnecessary travel

Open 82 views Transport

Filed 7 Sep 2022 by Randal

The driver after he had picked me up took me to the Publix because I had to send a Western Union. I feel that he thought I was picking up cash because not only did he drive all the way through the next shopping centers parking lot instead of taking the nearest exit Pedro all the way around the entire shopping complex then after he did that I told him wait one second I got to use the Western Union and I got to grab just a couple of things. So after I had returned to the vehicle after I had sent my money I returned to the vehicle and he seen that I was going to use a card for payment he then told me that his card machine was broken and did not work and he also had no cash so I told him well since this just now became an issue stop your meter running on me so I can walk back in here and get cash. So I had to walk back into the store so I can get him cash because he had no money he said instead of just asking me for a tip he just tried to tell me that he did not have my nor did his card machine work so after he had drove roughly a total of a mile and a half with through this parking lot and through several different parking lots the the fee came roughly to I believe it cost me $25 and the only distance covered was from Dayton Drive the Professional Center to the Publix on south side I walked into the store grabbed two drinks that were in the cold drink cooler next to the Western Union sent my money walk back out and it was somewhere around I believe $12 and then since the the card machine having a issue all of a sudden and then me walking back inside for him whenever I came out from standing in line at the store to get cash I had to come back out to the meter somewhere around $17 and then after the meter was at I believe 1750 he proceeded to sit there in one spot sense in my agitation and and waited for another several minutes before he decided to pull out and take me to Extended Stay America 8801 Perimeter Park Boulevard I believe that the driver of cab number 5338 was just upset because of the short fare and I feel that he did each and every one of these little events to run up the toll intentional everything should be on GPS if some sort on your system but I feel that it was entirely unnecessary for him to wait to tell me that his card machine was not working and when he found out I was going to the Western Union he did not have cash so he could not produce change and I feel that’s highly no professional for him driver did not produce a change I feel that he was just trying to basically legally robbed me for every penny day he could thank you

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