zTrip complaint: They refuse to send me a ride.
Filed 10 Jul 2023 by Belinda
Every time that I call a taxi, or even if I reserve one, they won’t send them, or it’s so late that I miss what I needed to do. They give every excuse in the book, and one driver even told me that sometimes they don’t even get the call to pick me up. I am a good customer to the drivers, leaving them large tips, but it is starting to look like they don’t want to pick me up, even though I cause them no trouble. I made a reservation on the 4th and no taxi was sent. I had to ask for a new ride at 7:00 am, it is now 10:00 am and I am still waiting.
Report
Discussion
0 comments
No comments yet. Been through something similar with zTrip? Start the discussion above.
More zTrip complaints
View all 31FAILED TO SEND DRIVER
MADE A RESERVATION FOR TAXI PICK UP THE DAY BEFORE NEEDED SERVICE. CALLED TO CONFIRM RESERVATION. CALLED AGAIN AN HOUR…
Over charged
I was charged $50 for a ride and that was way to high for a ride to my location and…
Driver was unpleasant and unprofessional
Driver from cab number 8199 was rude on the phone was very disrespectful and made my husband and my one-year-old…