zTrip Complaint Sentiment: Neutral

Our sentiment meter has detected that zTrip complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with zTrip, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on May 4, 2024

zTrip complaint process

Do you have a dispute or had a bad customer experience with zTrip? Submit your zTrip complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of zTrip.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional zTrip complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about zTrip?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

zTrip complaints chart

We have received 9 complaints about zTrip over the last 12 months. The graph below shows a monthly breakdown.

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zTrip complaint statistics

Curious about zTrip's track record in addressing complaints within the Transport category? Dive into the all-time complaints data right here!

29
Total complaints
29
Open Complaints
0
Complaints pending
0
Complaints resolved
1.1
/10 29 ratings

zTrip reviews: (29)

Authentic experiences shared by our community for your benefit.

COULDN'T GET A RIDE

Complaint from 82grimm@gmail.com on 10 September 2022 about zTrip.

Yesterday I booked a ride with zTrip for today. i am a below knee amputee and my ride options are limited. So. I requested a ride thinking I would be able to get to work in a timely fashion. Instead,... Read more

Comments: 0
Rating:

Poor service unnecessary travel

Complaint from Rlfs on 07 September 2022 about zTrip.

The driver after he had picked me up took me to the Publix because I had to send a Western Union. I feel that he thought I was picking up cash because not only did he drive all the way... Read more

Comments: 0
Rating:

Never get picked up

Complaint from Sway on 24 August 2022 about zTrip.

I have tried different times of week to no avail. This is what time I get off. I have been stranded in Riverside and now Kansas.... Kansas!!! What am I doing wrong? I thought a taxi service will get you no... Read more

Comments: 0
Rating:

DRIVER NEVER SHOWED UP

Complaint from pbillette on 04 May 2022 about zTrip.

Dear Z trip, I AM SO SICK AND TIRED OF THIS!!!! Every time we make a subscription and give a time for the cab to pick me up, they do not listen. They are never on time, always late, and never... Read more

Comments: 0
Rating:

Driver was unpleasant and unprofessional

Complaint from Alberto yvette on 26 April 2022 about zTrip.

Driver from cab number 8199 was rude on the phone was very disrespectful and made my husband and my one-year-old daughter feel very uncomfortable Read more

Comments: 0
Rating:

Emergency

Complaint from Rico1980gaecia@ on 25 April 2022 about zTrip.

I'm in liver and kidney failure require a ride to the hospital to the doctor's and back home...I had wait for Ztrip Dispatch in san antonio texas find me a ride while I was lock out... Read more

Comments: 0
Rating:

Rude ignorant

Complaint from Ridet on 13 March 2022 about zTrip.

I had the ER from Shadyside Hospital at 1 am on 31322 call a ZTrip cab for me . I asked them(the hospital) if I was able to pay the fair with a card or cash and was told both.... Read more

Comments: 0
Rating:

Rude driver and over charging

Complaint from Sheila1985 on 18 January 2022 about zTrip.

I was in the store and the driver was nasty and rude impatient and was trying to overcharged me and I don’t them no I don’t want the ride when was extremely nasty taking to me and rude Read more

Comments: 0
Rating:

Price Gouging

Complaint from Angela108 on 07 January 2020 about zTrip.

I've had this same driver do this to me before. I take the same route an sometimes other routes with various driver's an my fare always ranges between 15-17. This one guy in particular will drive under the speed limit.... Read more

Comments: 0
Rating:

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