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zTrip complaint: Rude ignorant

Open 104 views Transport

Filed 13 Mar 2022 by Aileen

I had the ER from Shadyside Hospital at 1 am on 31322 call a ZTrip cab for me . I asked them(the hospital) if I was able to pay the fair with a card or cash and was told both. However when the driver came he ask if I had a slip I told him no that I didn’t, and he went inside to the ER admissions area and came back out and told me that he would not be transporting me . And he just got in his car and drove off, and left me standing there. His vehicle number is 443.

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