Wish Complaint Sentiment: Neutral

Our sentiment meter has detected that Wish complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Wish, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on April 29, 2024

Wish complaint process

Do you have a dispute or had a bad customer experience with Wish? Submit your Wish complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Wish.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Wish complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Wish?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Wish complaints chart

We have received 8 complaints about Wish over the last 12 months. The graph below shows a monthly breakdown.

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Wish complaint statistics

Curious about Wish's track record in addressing complaints within the Retail Company category? Dive into the all-time complaints data right here!

7161
Total complaints
7149
Open Complaints
0
Complaints pending
12
Complaints resolved
1.2
/10 7161 ratings

How to contact the customer service of Wish?

Below, you will find the contact information for the complaint department of Wish. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
1-800-266-0172
Webcare email:
support@wish.com
Contact form:

You can contact the customer service of Wish by calling 1-800-266-0172. For Wish support through email, send your inquiry to support@wish.com. If you want to reach out to Wish through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

Wish reviews: (7161)

Authentic experiences shared by our community for your benefit.

I have never received most of my items.

Complaint from miamicrocodile on 07 June 2020 about Wish.

Items according to tracking are just sitting there and not moving. There are no customer service numbers with a live person. They keep pushing back the delivery date but item is never even moved. 2 orders placed: 1st order May... Read more

Comments: 0
Rating:

Not receiving the good yet

Complaint from Manoj niure on 07 June 2020 about Wish.

I had ordered a apple watch and the delivery date was may 23 but hasnot arrived yet. Read more

Comments: 0
Rating:

Orders

Complaint from Mstg on 07 June 2020 about Wish.

I have several orders that I have not received for several weeks and counting. I sent a few emails to customer support but that has not been helpful. I explained nothing has been received, the expected date times keep changing,... Read more

Comments: 0
Rating:

Where is my stuff?

Complaint from morgan on 07 June 2020 about Wish.

I made an order on April 9th, it is now June 6th and the ‘estimated delivery window’ has been changed 5 times. I was initially supposed to receive my package on May 2nd. Every time i reach out to customer... Read more

Comments: 0
Rating:

Where are my orders? its been over 2 months.

Complaint from miamicrocodile@hotmail.com on 07 June 2020 about Wish.

I order over $350 worth of items. I have not received my orders and its been over 2 months. According to tracking they are just sitting there overseas. There is no live person to get ahold of and speak to.... Read more

Comments: 0
Rating:

No orders ever arrived

Complaint from CRH on 06 June 2020 about Wish.

I ordered several times that were supposed to arrive by May 22nd (ordered April 14th). Not a single one of 10 orders have arrived. The dates moved out another month to June 21st. High shipping costs and nothing arriving. Read more

Comments: 0
Rating:

not receiving items

Complaint from kij71 on 06 June 2020 about Wish.

I have ordered several different orders in the last few months. My 1st order was ordered on April 4,2020 it arrived in New York on April 28, 2020 Order : 5e893c3437d666d9c9e39398. I live 3 states away never received even... Read more

Comments: 0
Rating:

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