Wish Complaint Sentiment: Neutral

Our sentiment meter has detected that Wish complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Wish, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on March 29, 2024

Wish complaint process

Do you have a dispute or had a bad customer experience with Wish? Submit your Wish complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Wish.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Wish complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Wish?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Wish complaints chart

We have received 10 complaints about Wish over the last 12 months. The graph below shows a monthly breakdown.

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Wish complaint statistics

Curious about Wish's track record in addressing complaints within the Retail Company category? Dive into the all-time complaints data right here!

7161
Total complaints
7149
Open Complaints
0
Complaints pending
12
Complaints resolved
1.2
/10 7161 ratings

How to contact the customer service of Wish?

Below, you will find the contact information for the complaint department of Wish. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
1-800-266-0172
Webcare email:
support@wish.com
Contact form:

You can contact the customer service of Wish by calling 1-800-266-0172. For Wish support through email, send your inquiry to support@wish.com. If you want to reach out to Wish through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

Wish reviews: (7161)

Authentic experiences shared by our community for your benefit.

Late delivery

Complaint from Kuldeep39589 on 07 June 2020 about Wish.

Order ID: 5e9f43bed79b06ca378c8d99 You committed to supply the product first time 15.5.20 but this product was not received on 15.5.20 and secondly you committed to deliver the product on 31.5.20 but this was not received on 31.5.20 and now you third... Read more

Comments: 0
Rating:

Item not delivered and faulty item

Complaint from Upset buyer on 07 June 2020 about Wish.

Ordered shirt over 2 months ago and still has not arrived. Also the last diamond painting ordered is kinked so picture is unusable. Read more

Comments: 0
Rating:

Item not delivered

Complaint from Firstandlasttime on 07 June 2020 about Wish.

I purchased an item (order 5eaee9dba55752f8e482375a) through wish on May 3rd. The latest tracking was last updated on May 10. Since that time the estimated delivery date keeps getting pushed out when the delivery day arrives and no... Read more

Comments: 0
Rating:

Complaint

Complaint from Sotir on 07 June 2020 about Wish.

I send complaints several times, no one answers, I have ordered on April 6, the order has not been delivered to me, until when can I wait, protest, the order has been paid properly. I'm not looking for a refund... Read more

Comments: 1
Rating:

Cancel my undelivered order !

Complaint from No masks for all family members on 07 June 2020 about Wish.

I have ordered masks months ago ! Due to covid 19 . I ordered them for my entire family. The oder date has been changed 3 times ! Masks a mandatory in my state . You can not go into... Read more

Comments: 0
Rating:

product not received

Complaint from Meredith on 07 June 2020 about Wish.

April 14 2020 I ordered a dog ball throwing machine and I have not received it. I have paid for it through Pay Pal and would like to know if I should cancel this now. Read more

Comments: 0
Rating:

2 articles ordered from wish did not received

Complaint from Milagros Ragodon Nabur on 07 June 2020 about Wish.

this is the order ID is: 5eb071559f6fda9c6061f816 cost €16,13 euro and the second order ID is: 5eb26d0235ed86d81f1a37e9 total cost is €49 euro. I paid this two orders but until this time i never received it. Read more

Comments: 0
Rating:

Forever changing date

Complaint from Angry swan on 07 June 2020 about Wish.

My son has been waiting for his order for ages. Everytime I check the delivery date and tell him he gets excited. Now it's been so long he thinks I'm lying and that Wish should be sent to... Read more

Comments: 0
Rating:

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