Turkish Airlines Complaint Sentiment: Neutral

Our sentiment meter has detected that Turkish Airlines complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Turkish Airlines, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on April 29, 2024

Turkish Airlines complaint process

Do you have a dispute or had a bad customer experience with Turkish Airlines? Submit your Turkish Airlines complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Turkish Airlines.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Turkish Airlines complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Turkish Airlines?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Turkish Airlines complaints chart

We have received 13 complaints about Turkish Airlines over the last 12 months. The graph below shows a monthly breakdown.

10
9
8
7
6
5
4
3
2
1
0
May
Jun
Jul
Aug
Sep
Oct
Nov
Dec
Jan
Feb
Mar
Apr

Turkish Airlines complaint statistics

Curious about Turkish Airlines's track record in addressing complaints within the Airlines category? Dive into the all-time complaints data right here!

53
Total complaints
52
Open Complaints
0
Complaints pending
1
Complaints resolved
1.2
/10 53 ratings

How to contact the customer service of Turkish Airlines?

Below, you will find the contact information for the complaint department of Turkish Airlines. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
1-800-874-8875
Contact form:

You can contact the customer service of Turkish Airlines by calling 1-800-874-8875. If you want to reach out to Turkish Airlines through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

Turkish Airlines reviews: (53)

Authentic experiences shared by our community for your benefit.

Delayed at check-in gates discrimination

Complaint from Valcugen on 31 October 2022 about Turkish Airlines.

Hello, Our flight was deliberately put on hold, the check in employee operated in a way that he was NOT able to verify our extra baggage purchase eventhough it was made in their own Turkish airlines office in Istanbulm furthermore the... Read more

Comments: 0
Rating:

lost bags

Complaint from Ahmed@77 on 21 October 2022 about Turkish Airlines.

I sent my bag on Turkish Airlines from Jeddah airport to arrive at Helsinki Airport in Finland across Transit Turkey Istanbul Airport but the bags did not reach my destination and lost it in the middle of trip ... Read more

Comments: 0
Rating:

rebook

Complaint from hondanahmed on 09 August 2022 about Turkish Airlines.

my flight out MGQ on aug 9 to lax i was rebooked until 17 which is not a reasonable plus the agent i talked to over the phone didnt even want to try to help me agnet name TAjie... Read more

Comments: 0
Rating:

Compensate us or upgrade us on next flight

Complaint from Munee on 07 July 2022 about Turkish Airlines.

Turkish Airline PNR: VEG85S We are 3 persons travelled all the way from Yangon to Kolkata for onwards travel to Istanbul on a Turkish Airline flight for 4th July, 2022. After arrival in Kolkata we came to know that the flight... Read more

Comments: 0
Rating:

Cancellation of the flight to Colombo on the same day

Complaint from rasangika_narangoda@yahoo.com on 05 July 2022 about Turkish Airlines.

we have booked a return air ticket from your airline trusting your star class service for my eighteen year old medical student daughter through our travel agent. The details of her air ticket is as follows Expected Travel Date... Read more

Comments: 0
Rating:

Refund for changed ticket

Complaint from Benbrook437@yahoo.com on 06 June 2022 about Turkish Airlines.

My original ticket (TXQSPT) TK489950392 was changed on 1 December 2021 at Ismir Airport and a new ticket was purchased THY23523135367 on my Chase credit card ending in 4109 and posted on Dec 2,2021. I was told that I would... Read more

Comments: 0
Rating:

Pet mishandling

Complaint from Niko on 10 May 2022 about Turkish Airlines.

Dear SirMadam I am writing to complain about Turkish Airlines mishandling of my booking to learns Angeles which has left me in a serious difficult situation and made me delay on doing my further processing of my trip. I am due to... Read more

Comments: 0
Rating:

AGENT REFUSED TO EXTEND MY TICKET

Complaint from LISA9018 on 04 May 2022 about Turkish Airlines.

GOOD DAY, TICKET NUMBER: 1.1KRIVOSHIEVAELIZABETHMS VARTKSS 26FEB U5VEHI 1 TK 45 Q TU 15FEB CPTIST QQ1 X 1835 0600CABIN YE 2 TK1027 Q WE 16FEB ISTSOF QQ1 0845 0900 CABIN YE 3.1 Y11MARVARNK... Read more

Comments: 0
Rating:

Why use our complaint platform?

✅ 10 years experience in successful complaint resolution

✅ We will make sure that your complaint receives the attention it deserves📢

✅ Get help from our community, and help other people to make better choices

✅ 100% verified complaints from real people

How does Complain.biz work?