Turkish Airlines complaint: Refund for changed ticket
Filed 6 Jun 2022 by Leonard
My original ticket (TXQSPT) TK489950392 was changed on 1 December 2021 at Ismir Airport and a new ticket was purchased THY23523135367 on my Chase credit card ending in 4109 and posted on Dec 2,2021. I was told that I would receive a refund for the original ticked. I tried receiving this refund to no avail numerous times. I was sent e-mail from Turkish Airlines several times indicating I would get a $628.69 refund on an email from Turkish Airlines TK-5619367 S1-15225356 Geri Bildiriminiz Hk on Dec 2,2021.I received another e-mail on 4 Dec,2021 indicating the same information on TK5626004 S1-15248188 Geri Bildiriminiz Hk Whenever I tried to colleck my refund I ran in to the same situation no way to collect.
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