While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about TJ Maxx over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on May 4, 2024
Do you have a dispute or had a bad customer experience with TJ Maxx? Submit your TJ Maxx complaint through our platform to support its escalation, prompting their customer service to resolve it.
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File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
We have received 14 complaints about TJ Maxx over the last 12 months. The graph below shows a monthly breakdown.
Curious about TJ Maxx's track record in addressing complaints within the Retail Company category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of TJ Maxx. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of TJ Maxx by calling 1-800-926-6299. If you want to reach out to TJ Maxx through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from Cb92 on 05 March 2024 about TJ Maxx.
I was checking out I had asked the return policy on makeup explained my reason why. 3 female employees got angry instantly said I can't return anything. I explained that I didn't need to return them right... Read more
Complaint from Laylawhy6575@ on 09 January 2024 about TJ Maxx.
She is a lie and two faced HR manager i ever meet in my life because she also showed favoritism to employees and she is very racist she thinks she own TjX there is and another HR manager that is... Read more
Complaint from Tjmaxxdisceiminates on 30 December 2023 about TJ Maxx.
An employee got permission to call their parent to bring them their medication they take for their disability. She felt a flare up coming on and needed her medication. Policy is employees are not allowed to be on... Read more
Complaint from MSBurton on 12 November 2023 about TJ Maxx.
I am a drivers who delivers freight to stores in the region. When I arrived at the store I called and let them know I was there. It took Emily about 15 minutes before she came to the door. Once... Read more
Complaint from REDRED on 06 November 2023 about TJ Maxx.
A short woman with very short dark hair working at the checkout register was talking so loud that everyone in line could hear her (there were about 15 people in line). She was blabbing her big mouth making sure... Read more
Complaint from NatalieP on 11 October 2023 about TJ Maxx.
This is not the first time something like this happened to me or people that I know that also shop at this location. I bought bunch of items totaling $280 Which I paid in cash .Few days later I decided to go... Read more
Complaint from Cindydledbetter@gmail.com on 14 August 2023 about TJ Maxx.
I wanted to get a store refund on a package of 3 lip pumpers that I had purchased. I used one of the glosss lip pumpers and it set my lips on fire. I had to put cold water... Read more
Complaint from jaynesiteman on 03 August 2023 about TJ Maxx.
I was in your store today, and I was looking for some gold bracelets. The saleswomen were changing shifts so I waited for them to finish chatting, so the lady left, the women who is know working is eating a... Read more
Complaint from Kpm92 on 16 July 2023 about TJ Maxx.
The chat told me to call to set up or reset a pin. I called to set up a PIN number for my card. I was told that I couldn’t do that and they’d send me a letter. I asked... Read more
Complaint from Morena30 on 13 June 2023 about TJ Maxx.
I applied for a credit card and was approved but I didn't receive the card yet. The lady would not let me use my credit card because I didn't actually have the physical card. I have never had that problem... Read more
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