I am a drivers who delivers freight to stores in the region. When I arrived at the store I called and let them know I was there. It took Emily about 15 minutes before she came to the door. Once she opened the door I greeted her and she immediately gave me a nasty tone saying, why arent you on the dock? I said, I need you to cut the seal first before I can open the doors then I can back up to the dock. She said, we dont do things like that here. Saying i had to back up to the dock, then they will cut the seal, and then i pull off the dock and open the doors, then back up to the dock again. To a driver that just doesnt make much sense. I have been driving 9 years now and I have never had to do that in my 9 years of driving. Even when I go to other stores with this same type of trailer, they will come out to cut the seal and I will open the doors and proceed to back up to the dock. I was not very happy with my experience there in York PA and whenever I go to any store I always get a good review from the managers and employees. This was my first time interacting with Emily and it wasnt very pleasant.
Someone should address the way Emily speaks to people because drivers dont go to stores to encounter bad attitudes. We just want to do our jobs and get on. I do my best to accommodate the stores and their needs. Respect would be great.