TJ Maxx complaint: Credit card

Name: Credit card
Item: TJ Maxx
Rating: 1
Author: Crystal

Open 13 Jun 2023 140 views Retail Company

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Filed 13 Jun 2023 by Crystal

I applied for a credit card and was approved but I didn’t receive the card yet. The lady would not let me use my credit card because I didn’t actually have the physical card. I have never had that problem at any other stores they were able to look me up by my name and let me use it that way. I don’t understand why I was not able to use my credit card info for my purchase

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Case details

Status: Open
Company: TJ Maxx
Filed: 13 Jun 2023
Rating: 1/5
Desired resolution: I would like to know why she was not able to look me up by my name and it would show that I got approved and it would of gave her my credit card info.
Problem: Approved card not usable without physical card
About: store credit card

Progress

Filed
Company notified
Company replied
Resolved

13 Jun 2023 Complaint filed and published
13 Jun 2023 Message from Bizzy: we notified TJ Maxx about this complaint.

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