TikTok Complaint Sentiment: Negative

Our sentiment meter has identified a 200% increase in complaints about TikTok over the past 28 days compared to the average rate. This underscores potential challenges in customer experience. For informed decision-making, we strongly recommend reviewing the complaints before considering TikTok's offerings.

Sentiment data last updated on May 1, 2024

TikTok complaint process

Do you have a dispute or had a bad customer experience with TikTok? Submit your TikTok complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of TikTok.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional TikTok complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about TikTok?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

TikTok complaints chart

We have received 25 complaints about TikTok over the last 12 months. The graph below shows a monthly breakdown.

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TikTok complaint statistics

Curious about TikTok's track record in addressing complaints within the Social Media category? Dive into the all-time complaints data right here!

375
Total complaints
373
Open Complaints
0
Complaints pending
2
Complaints resolved
1.2
/10 375 ratings

How to contact the customer service of TikTok?

Below, you will find the contact information for the complaint department of TikTok. To amplify the impact of your complaint, please use our complaint form.

Webcare email:
info@tiktok.com
Contact form:

For TikTok support through email, send your inquiry to info@tiktok.com. If you want to reach out to TikTok through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

TikTok reviews: (375)

Authentic experiences shared by our community for your benefit.

Please kindly viral my Account

Complaint from @abdullatif1588 on 15 January 2022 about TikTok.

Hi dear Tiktok team I have been working on your platform for the last three years. I have created fifty accounts in regular. Your team has not gone viral. Find out what is my fault. What have I done wrong?... Read more

Comments: 0
Rating:

Deleting accounts with no warning

Complaint from @kimberlyzwygart on 13 January 2022 about TikTok.

I’m seriously so disappointed in TikTok, they just deleted my kids entire account. I watch every video he has ever posted and none of them have ever been against the guidelines! Over the past two years TikTok has been his... Read more

Comments: 0
Rating:

Unfairly suspended tiktok account

Complaint from claudia schlacter on 13 January 2022 about TikTok.

Hello. I added all my screenshots as proofs that i didnt breach tiktok guildelines. For example comment Like this ,that's why raw vegans are the most healthy people. Where I breached your guildelines here? I asked for explanation no reply .... Read more

Comments: 0
Rating:

Cancel culture bullying

Complaint from Shaggytheone11 on 11 January 2022 about TikTok.

I have had account after account closed simply because people disagreed and mass complain. One account I opened in the morning and it was closed by noon for multiple complaints how is that even possible? Read more

Comments: 0
Rating:

No help to change my number

Complaint from @rubyna_romina on 10 January 2022 about TikTok.

Hello so I try to change my old number and I don't have.to.receive the code. I send them 10 messages with my information and still.no help just automatic.messege i receive from them .where can i speck with someone and sort... Read more

Comments: 0
Rating:

Ban my account

Complaint from bambino038 on 08 January 2022 about TikTok.

I was ban for apparently violating the guidelines but I know the guidelines and the specifications don't match my videos so my videos are ok to post and still they banned my account Read more

Comments: 0
Rating:

Bunned

Complaint from Ibraahim2020 on 08 January 2022 about TikTok.

My account ibraahim2020 was bunned without any reason Read more

Comments: 0
Rating:

Why always non violation result after reporting

Complaint from Nikgounder18 on 08 January 2022 about TikTok.

My family is being roasted for like 2 days now by fake account night roaster 1 in Hindustani. My family and I have been reporting the video but the results is non violation. I think tiktok is not listening to... Read more

Comments: 0
Rating:

Wrongful ban

Complaint from leahvonnoire1 on 04 January 2022 about TikTok.

My account @leahvonnoire1 got banned out of nowhere without a single violation. I made sure that all the content I was posting did not go against community guildelines. I always kept it mild and within the ToS. I didn't have... Read more

Comments: 0
Rating:

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