TikTok Complaint Sentiment: Negative

Our sentiment meter has identified a 200% increase in complaints about TikTok over the past 28 days compared to the average rate. This underscores potential challenges in customer experience. For informed decision-making, we strongly recommend reviewing the complaints before considering TikTok's offerings.

Sentiment data last updated on April 18, 2024

TikTok complaint process

Do you have a dispute or had a bad customer experience with TikTok? Submit your TikTok complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of TikTok.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional TikTok complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about TikTok?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

TikTok complaints chart

We have received 28 complaints about TikTok over the last 12 months. The graph below shows a monthly breakdown.

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TikTok complaint statistics

Curious about TikTok's track record in addressing complaints within the Social Media category? Dive into the all-time complaints data right here!

375
Total complaints
373
Open Complaints
0
Complaints pending
2
Complaints resolved
1.2
/10 375 ratings

How to contact the customer service of TikTok?

Below, you will find the contact information for the complaint department of TikTok. To amplify the impact of your complaint, please use our complaint form.

Webcare email:
info@tiktok.com
Contact form:

For TikTok support through email, send your inquiry to info@tiktok.com. If you want to reach out to TikTok through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

TikTok reviews: (375)

Authentic experiences shared by our community for your benefit.

Please kindly viral my Account

Complaint from @abdullatif1588 on 04 February 2022 about TikTok.

I have been working on your platform for the last three years. I have created fifty accounts in regular. Your team has not gone viral. Find out what is my fault. What have I done wrong? And so far we... Read more

Comments: 0
Rating:

People are reporting my videos and commentsfor no reason

Complaint from Dewitt3 on 02 February 2022 about TikTok.

This is not right how I'm being treated on tictok .I only do picture videos and I always follow guidelines .I got a notice from tictok saying my account was in good shape and also got accepted in the creator... Read more

Comments: 0
Rating:

music violation on video with no music

Complaint from JonFogarty on 01 February 2022 about TikTok.

trying to upload video which contains excerpt from radio talk show broadcast. contains no music, and I censored out any mention of the name of station. I feel that I am being bullied, harrassed and censored. I feel this is... Read more

Comments: 0
Rating:

Blackballing

Complaint from Robertseverson51@gmail.com on 30 January 2022 about TikTok.

You say I violated your guidelines tell me how I never threatened anybody but my comments to others I get stopped yet there are other people who say and show things but it's ok for you to allow anti trump... Read more

Comments: 0
Rating:

Banned account

Complaint from Rubytuesdayred on 24 January 2022 about TikTok.

I am currently undergoing chemotherapy to treat a brain tumour. I have a year left of treatment. I used my TikTok account to document my journey through living with a brain tumour. After I had shaved all my hair off... Read more

Comments: 0
Rating:

cant login with instagram

Complaint from jinkxmethyd on 20 January 2022 about TikTok.

I got logged out of my tiktok editing account that i have a pretty good amount of likesfollowers on and i cannot get back in. i was logged in with instagram and the email i did use i don’t have... Read more

Comments: 0
Rating:

live stream comments

Complaint from Abi Megeary on 20 January 2022 about TikTok.

My 17 year old daughter was in a football match on sunday 14th jan 2021 against burnley women. There was a live streamed ticktock video produced with LIVE comments stream. My daughter is a minor and I did not consent to... Read more

Comments: 0
Rating:

I have been working on this platform for the last three years

Complaint from @abdullatif_3337 on 19 January 2022 about TikTok.

Sir, just like my account was viral, make it viral. Sir, I have 6,000 followers and the views of my videos do not exceed 50. My head is spinning with my account.this is my Tiktok accountI'd@abdullatif_3337 Please be kind to... Read more

Comments: 0
Rating:

Comment Ban 2

Complaint from MommaDukes2013 on 18 January 2022 about TikTok.

I have been banned from commenting twice after stating straight facts without names. I am being profiled because of what I believe in. I'm sick of TT putting us out when we did nothing wrong, but people can threaten us... Read more

Comments: 0
Rating:

Very upset

Complaint from Babygirlp on 16 January 2022 about TikTok.

The website needs to be shut down for good. They not to be showing woman with big butts or boobs on the main page but they are doing it anyway Read more

Comments: 0
Rating:

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