I sent for a grape vine quite a few months ago and I still haven't received it even though I have paid for it.
Could you please let me know when I will be receiving it? Read more
goods were ordered and acknowledged 05042020. Value paid 154.98. Estimated dispatch was August 2020. This dispatch date was 5 months away and so order was cancelled by email straight away but in spite of the fact that Sutton's had said... Read more
was left gunmetal grey patio table and chairs instead of antique bronze. to date no contact from Suttons , no carrier to remove wrong items and no attempt to refund nearly £100 in charges. Have contacted Suttons, who said... Read more
Despite reporting the fact that 3 out of 5 items were never received, Suttons marked my account that they had been despatched. I queried this by email bearing in mind the order was made in April. I waited for the... Read more
I made an order in February of seeds and melon plants. The seeds arrived but the melons did not. I have made numerous phone calls and sent emails but these have been ignored. I paid £9.99 for... Read more
In March I placed two orders with Suttons, totalling in excess if £100.
Whilst I realise it has been an extraordinary year for many people and companies, this should not detract from the service offered and paid for. Most of the... Read more
Placed my order on 1st May 2020 and have still not received it.
It s now 8th July 2020.
I have sent at least six emails and tried to call but number states temporarily unavailable.
My order number :W13531040 Read more
Ordered jasmine 30.4.20 not delivered to date. No responses to my emails, complaints or queries or refund request. New delivery date you have decided on is August 2020- 4 months later.
I need the plant delivered by Saturday or a... Read more
Purchased 2 plants that arrived with soil all over the plants themselves had brown yellow leaves, look like they were pruned with kitchen scissors, nothing like on website. The website offers customers replacement or refund if the items don’t arrive... Read more