While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Suttons Seeds over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on April 25, 2024
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We have received 2 complaints about Suttons Seeds over the last 12 months. The graph below shows a monthly breakdown.
Curious about Suttons Seeds's track record in addressing complaints within the Garden and Flowers category? Dive into the all-time complaints data right here!
Authentic experiences shared by our community for your benefit.
Complaint from Mrs Clayton on 02 May 2021 about Suttons Seeds.
Last year I purchased my defender courgette seeds from suttons as I have done for years. They came out as climbing beans Thinking it might be my fault I re ordered again this year. The seedlings are doing the same... Read more
Complaint from graham white on 25 April 2021 about Suttons Seeds.
seeds failed to germinate Read more
Complaint from phil.bonwick@virginmedia.com on 21 April 2021 about Suttons Seeds.
Ordered two items on 29th March. Despite numerous e-mails neither item has been received, event though one of them was supposedly sent on 9th April - still not received by today (21st April) Read more
Complaint from RoseHaven21 on 26 March 2021 about Suttons Seeds.
Two out of the three Geranium pratense arrived extremely small and are struggling to shoot. They are Plenum Caeruleum and Splish Splash. OrderNo SO6392757 Ac No 2983698 Read more
Complaint from Deborah13 on 25 October 2020 about Suttons Seeds.
I sent for a grape vine quite a few months ago and I still haven't received it even though I have paid for it. Could you please let me know when I will be receiving it? Read more
Complaint from sue.mahn on 07 September 2020 about Suttons Seeds.
goods were ordered and acknowledged 05042020. Value paid 154.98. Estimated dispatch was August 2020. This dispatch date was 5 months away and so order was cancelled by email straight away but in spite of the fact that Sutton's had said... Read more
Complaint from mrs margaret Cook on 21 August 2020 about Suttons Seeds.
was left gunmetal grey patio table and chairs instead of antique bronze. to date no contact from Suttons , no carrier to remove wrong items and no attempt to refund nearly £100 in charges. Have contacted Suttons, who said... Read more
Complaint from JonW on 19 August 2020 about Suttons Seeds.
Despite reporting the fact that 3 out of 5 items were never received, Suttons marked my account that they had been despatched. I queried this by email bearing in mind the order was made in April. I waited for the... Read more
Complaint from ziz on 15 August 2020 about Suttons Seeds.
I made an order in February of seeds and melon plants. The seeds arrived but the melons did not. I have made numerous phone calls and sent emails but these have been ignored. I paid £9.99 for... Read more
Complaint from Ray Ellis on 24 July 2020 about Suttons Seeds.
In March I placed two orders with Suttons, totalling in excess if £100. Whilst I realise it has been an extraordinary year for many people and companies, this should not detract from the service offered and paid for. Most of the... Read more
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